DILIGENCE AND APPLICATION IN BUSINESS
Solomon was certainly a friend to
men of business, as it appears by his frequent good
advice to them. In Prov. xvii, he says, ’He
that is slothful in business, is brother to him that
is a great waster:’ and in another place,
‘The sluggard shall be clothed in rags,’
(Prov. xxii, or to that purpose. On the
contrary, the same wise man, by way of encouragement,
tells them, ‘The diligent hand maketh rich,’
(Prov. , and, ’The diligent shall bear
rule, but the slothful shall be under tribute.’
Nothing can give a greater prospect
of thriving to a young tradesman, than his own diligence;
it fills himself with hope, and gives him credit with
all who know him; without application, nothing in this
world goes forward as it should do: let the man
have the most perfect knowledge of his trade, and
the best situation for his shop, yet without application
nothing will go on. What is the shop without the
master? what the books without the book-keeper? what
the credit without the man? Hark how the people
talk of such conduct as the slothful negligent trader
discovers in his way.
‘Such a shop,’ says the
customer, ’stands well, and there is a good
stock of goods in it, but there is nobody to serve
but a ’prentice-boy or two, and an idle journeyman:
one finds them always at play together, rather than
looking out for customers; and when you come to buy,
they look as if they did not care whether they showed
you any thing or no. One never sees a master
in the shop, if we go twenty times, nor anything that
bears the face of authority. Then, it is a shop
always exposed, it is perfectly haunted with thieves
and shop-lifters; they see nobody but raw boys in
it, that mind nothing, and the diligent devils never
fail to haunt them, so that there are more outcries
of ‘Stop thief!’ at their door, and more
constables fetched to that shop, than to all the shops
in the row. There was a brave trade at that shop
in Mr ’s time: he was a true
shopkeeper; like the quack doctor, you never missed
him from seven in the morning till twelve, and from
two till nine at night, and he throve accordingly he
left a good estate behind him. But I don’t
know what these people are; they say there are two
partners of them, but there had as good be none, for
they are never at home, nor in their shop: one
wears a long wig and a sword, I hear, and you see him
often in the Mall and at court, but very seldom in
his shop, or waiting on his customers; and the other,
they say, lies a-bed till eleven o’clock every
day, just comes into the shop and shows himself, then
stalks about to the tavern to take a whet, then to
Child’s coffee-house to hear the news, comes
home to dinner at one, takes a long sleep in his chair
after it, and about four o’clock comes into
the shop for half an hour, or thereabouts, then to
the tavern, where he stays till two in the morning,
gets drunk, and is led home by the watch, and so lies
till eleven again; and thus he walks round like the
hand of a dial. And what will it all come to? they’ll
certainly break, that you may be sure of; they can’t
hold it long.’
’This is the town’s way
of talking, where they see an example of it in the
manner as is described; nor are the inferences unjust,
any more than the description is unlike, for such
certainly is the end of such management, and no shop
thus neglected ever made a tradesman rich.
On the contrary, customers love to
see the master’s face in the shop, and to go
to a shop where they are sure to find him at home.
When he does not sell, or cannot take the price offered,
yet the customers are not disobliged, and if they
do not deal now, they may another time: if they
do deal, the master generally gets a better price for
his goods than a servant can, besides that he gives
better content; and yet the customers always think
they buy cheaper of the master too.
I seem to be talking now of the mercer
or draper, as if my discourse were wholly bent and
directed to them; but it is quite contrary, for it
concerns every tradesman the advice is general,
and every tradesman claims a share in it; the nature
of trade requires it. It is an old Anglicism,
‘Such a man drives a trade;’ the allusion
is to a carter, that with his voice, his hands, his
whip, and his constant attendance, keeps the team
always going, helps himself, lifts at the wheel in
every slough, doubles his application upon every difficulty,
and, in a word, to complete the simile, if he is not
always with his horses, either the wagon is set in
a hole, or the team stands still, or, which is worst
of all, the load is spoiled by the waggon overthrowing.
It is therefore no improper speech
to say, such a man drives his trade; for, in short,
if trade is not driven, it will not go.
Trade is like a hand-mill, it must
always be turned about by the diligent hand of the
master; or, if you will, like the pump-house at Amsterdam,
where they put offenders in for petty matters, especially
beggars; if they will work and keep pumping, they sit
well, and dry and safe, and if they work very hard
one hour or two, they may rest, perhaps, a quarter
of an hour afterwards; but if they oversleep themselves,
or grow lazy, the water comes in upon them and wets
them, and they have no dry place to stand in, much
less to sit down in; and, in short, if they continue
obstinately idle, they must sink; so that it is nothing
but pump or drown, and they may choose
which they like best.
He that engages in trade, and does
not resolve to work at it, is felo de se; it
is downright murdering himself; that is to say, in
his trading capacity, he murders his credit, he murders
his stock, and he starves, which is as bad as murdering,
his family.
Trade must not be entered into as
a thing of light concern; it is called business very
properly, for it is a business for life, and
ought to be followed as one of the great businesses
of life I do not say the chief,
but one of the great businesses of life it certainly
is trade must, I say, be worked at, not
played with; he that trades in jest, will certainly
break in earnest; and this is one reason indeed why
so many tradesmen come to so hasty a conclusion of
their affairs.
There was another old English saying
to this purpose, which shows how much our old fathers
were sensible of the duty of a shopkeeper: speaking
of the tradesman as just opening his shop, and beginning
a dialogue with it; the result of which is, that the
shop replies to the tradesman thus: ‘Keep
me, and I will keep thee.’ It is the same
with driving the trade; if the shopkeeper will not
keep, that is, diligently attend to his shop, the
shop will not keep, that is, maintain him: and
in the other sense it is harsher to him, if he will
not drive his trade, the trade will drive him; that
is, drive him out of the shop, drive him away.
All these old sayings have this monitory
substance in them; namely, they all concur to fill
a young tradesman with true notions of what he is
going about; and that the undertaking of a trade is
not a sport or game, in which he is to meet with diversions
only, and entertainment, and not to be in the least
troubled or disturbed: trade is a daily employment,
and must be followed as such, with the full attention
of the mind, and full attendance of the person; nothing
but what are to be called the necessary duties of
life are to intervene; and even these are to be limited
so as not to be prejudicial to business.
And now I am speaking of the necessary
things which may intervene, and which may divide the
time with our business or trade, I shall state the
manner in a few words, that the tradesman may neither
give too much, nor take away too much, to or from
any respective part of what may be called his proper
employment, but keep as due a balance of his time as
he should of his books or cash.
The life of man is, or should be,
a measure of allotted time; as his time is measured
out to him, so the measure is limited, must end, and
the end of it is appointed.
The purposes for which time is given,
and life bestowed, are very momentous; no time is
given uselessly, and for nothing; time is no more
to be unemployed, than it is to be ill employed.
Three things are chiefly before us in the appointment
of our time: 1. Necessaries of natur.
Duties of religion, or things relating to a future
lif. Duties of the present life, namely,
business and calling.
I. Necessities of nature, such as
eating and drinking; rest, or sleep; and in case of
disease, a recess from business; all which have two
limitations on them, and no more; namely, that they
be
1. Referred to their proper seasons.
2. Used with moderation.
Both these might give me subject to
write many letters upon; but I study brevity, and
desire rather to hint than dwell upon things which
are serious and grave, because I would not tire you.
II. Duties of religion:
these may be called necessities too in their kind,
and that of the sublimest nature; and they ought not
to be thrust at all out of their place, and yet they
ought to be kept in their place too.
III. Duties of life, that is
to say, business, or employment, or calling, which
are divided into three kinds:
1. Labour, or servitude.
2. Employment.
3. Trade.
By labour, I mean the poor manualist,
whom we properly call the labouring man, who works
for himself indeed in one respect, but sometimes serves
and works for wages, as a servant, or workman.
By employment, I mean men in business,
which yet is not properly called trade, such as lawyers,
physicians, surgeons, scriveners, clerks, secretaries,
and such like: and
By trade I mean merchants and inland-traders,
such as are already described in the introduction
to this work.
To speak of time, it is divided among
these; even in them all there is a just equality of
circumstances to be preserved, and as diligence is
required in one, and necessity to be obeyed in another,
so duty is to be observed in the third; and yet all
these with such a due regard to one another, as that
one duty may not jostle out another; and every thing
going on with an equality and just regard to the nature
of the thing, the tradesman may go on with a glad
heart and a quiet conscience.
This article is very nice, as I intend
to speak to it; and it is a dangerous thing indeed
to speak to, lest young tradesmen, treading on the
brink of duty on one side, and duty on the other side,
should pretend to neglect their duty to heaven, on
pretence that I say they must not neglect their shops.
But let them do me justice, and they will do themselves
no injury; nor do I fear that my arguing on this point
should give them any just cause to go wrong; if they
will go wrong, and plead my argument for their excuse,
it must be by their abusing my directions, and taking
them in pieces, misplacing the words, and disjointing
the sense, and by the same method they may make blasphemy
of the Scripture.
The duties of life, I say, must not
interfere with one another, must not jostle one another
out of the place, or so break in as to be prejudicial
to one another. It is certainly the duty of every
Christian to worship God, to pay his homage morning
and evening to his Maker, and at all other proper
seasons to behave as becomes a sincere worshipper of
God; nor must any avocation, either of business or
nature, however necessary, interfere with this duty,
either in public or in private. This is plainly
asserting the necessity of the duty, so no man can
pretend to evade that.
But the duties of nature and religion
also have such particular seasons, and those seasons
so proper to themselves, and so stated, as not to
break in or trench upon one another, that we are really
without excuse, if we let any one be pleaded for the
neglect of the other. Food, sleep, rest, and
the necessities of nature, are either reserved for
the night, which is appointed for man to rest, or
take up so little room in the day, that they can never
be pleaded in bar of either religion or employment.
He, indeed, who will sleep when he
should work, and perhaps drink when he should sleep,
turns nature bottom upwards, inverts the appointment
of providence, and must account to himself, and afterwards
to a higher judge, for the neglect.
The devil if it be the
devil that tempts, for I would not wrong Satan himself plays
our duties often one against another; and to bring
us, if possible, into confusion in our conduct, subtly
throws religion out of its place, to put it in our
way, and to urge us to a breach of what we ought to
do: besides this subtle tempter for,
as above, I won’t charge it all upon the devil we
have a great hand in it ourselves; but let it be who
it will, I say, this subtle tempter hurries the well-meaning
tradesman to act in all manner of irregularity, that
he may confound religion and business, and in the
end may destroy both.
When the tradesman well inclined rises
early in the morning, and is moved, as in duty to
his Maker he ought, to pay his morning vows to him
either in his closet, or at the church, where he hears
the six o’clock bell ring to call his neighbours
to the same duty then the secret hint comes
across his happy intention, that he must go to such
or such a place, that he may be back time enough for
such other business as has been appointed over-night,
and both perhaps may be both lawful and necessary;
so his diligence oppresses his religion, and away he
runs to transact his business, and neglects his morning
sacrifice to his Maker.
On the other hand, and at another
time, being in his shop, or his counting-house, or
warehouse, a vast throng of business upon his hands,
and the world in his head, when it is highly his duty
to attend it, and shall be to his prejudice to absent
himself then the same deceiver presses
him earnestly to go to his closet, or to the church
to prayers, during which time his customer goes to
another place, the neighbours miss him in his shop,
his business is lost, his reputation suffers; and
by this turned into a practice, the man may say his
prayers so long and so unseasonably till he is undone,
and not a creditor he has (I may give it him from
experience) will use him the better, or show him the
more favour, when a commission of bankrupt comes out
against him.
Thus, I knew once a zealous, pious,
religious tradesman, who would almost shut up his
shop every day about nine or ten o’clock to call
all his family together to prayers; and yet he was
no presbyterian, I assure you; I say, he would almost
shut up his shop, for he would suffer none of his
servants to be absent from his family worship.
This man had certainly been right,
had he made all his family get up by six o’clock
in the morning, and called them to prayers before he
had opened his shop; but instead of that, he first
suffered sleep to interfere with religion, and lying
a-bed to postpone and jostle out his prayers and
then, to make God Almighty amends upon himself, wounds
his family by making his prayers interfere with his
trade, and shuts his customers out of his shop; the
end of which was, the poor good man deceived himself,
and lost his business.
Another tradesman, whom I knew personally
well, was raised in the morning very early, by the
outcries of his wife, to go and fetch a midwife.
It was necessary, in his way, to go by a church, where
there was always, on that day of the week, a morning
sermon early, for the supplying the devotion of such
early Christians as he; so the honest man, seeing
the door open, steps in, and seeing the minister just
gone up into the pulpit, sits down, joins in the prayers,
hears the sermon, and goes very gravely home again;
in short, his earnestness in the worship, and attention
to what he had heard, quite put the errand he was
sent about out of his head; and the poor woman in travail,
after having waited long for the return of her husband
with the midwife, was obliged (having run an extreme
hazard by depending on his expedition) to dispatch
other messengers, who fetched the midwife, and she
was come, and the work over, long before the sermon
was done, or that any body heard of the husband:
at last, he was met coming gravely home from the church,
when being upbraided with his negligence, in a dreadful
surprise he struck his hands together, and cried out,
’How is my wife? I profess I forgot it!’
What shall we say now to this ill-timed
devotion, and who must tempt the poor man to this
neglect? Certainly, had he gone for the midwife,
it had been much more his duty, than to go to hear
a sermon at that time.
I knew also another tradesman, who
was such a sermon-hunter, and, as there are lectures
and sermons preached in London, either in the churches
or meeting-houses, almost every day in the week, used
so assiduously to hunt out these occasions, that whether
it was in a church or meeting-house, or both, he was
always abroad to hear a sermon, at least once every
day, and sometimes more; and the consequence was, that
the man lost his trade, his shop was entirely neglected,
the time which was proper for him to apply to his
business was misapplied, his trade fell off, and the
man broke.
Now it is true, and I ought to take
notice of it also, that, though these things happen,
and may wrong a tradesman, yet it is oftener, ten
times for once, that tradesmen neglect their shop and
business to follow the track of their vices and extravagence some
by taverns, others to the gaming-houses, others to
balls and masquerades, plays, harlequins, and operas,
very few by too much religion.
But my inference is still sound, and
the more effectually so as to that part; for if our
business and trades are not to be neglected, no, not
for the extraordinary excursions of religion, and religious
duties, much less are they to be neglected for vices
and extravagances.
This is an age of gallantry and gaiety,
and never was the city transposed to the court as
it is now; the play-houses and balls are now filled
with citizens and young tradesmen, instead of gentlemen
and families of distinction; the shopkeepers wear
a differing garb now, and are seen with their long
wigs and swords, rather than with aprons on, as was
formerly the figure they made.
But what is the difference in the
consequences? You did not see in those days acts
of grace for the relief of insolvent debtors almost
every session of parliament, and yet the jails filled
with insolvents before the next year, though ten or
twelve thousand have been released at a time by those
acts.
Nor did you hear of so many commissions
of bankrupt every week in the Gazette, as is now the
case; in a word, whether you take the lower sort of
tradesman, or the higher, where there were twenty that
failed in those days, I believe I speak within compass
if I say that five hundred turn insolvent now; it
is, as I said above, an age of pleasure, and as the
wise man said long ago, ’He that loves pleasure
shall be a poor man’ so it is now;
it is an age of drunkenness and extravagance, and
thousands ruin themselves by that; it is an age of
luxurious and expensive living, and thousands more
undo themselves by that; but, among all our vices,
nothing ruins a tradesman so effectually as the neglect
of his business: it is true, all those things
prompt men to neglect their business, but the more
seasonable is the advice; either enter upon no trade,
undertake no business, or, having undertaken it, pursue
it diligently: drive your trade, that the world
may not drive you out of trade, and ruin and undo
you. Without diligence a man can never thoroughly
understand his business and how should a man thrive,
when he does not perfectly know what he is doing,
or how to do it? Application to his trade teaches
him how to carry it on, as much as his going apprentice
taught him how to set it up. Certainly, that man
shall never improve in his trading knowledge, that
does not know his business, or how to carry it on:
the diligent tradesman is always the knowing and complete
tradesman.
Now, in order to have a man apply
heartily, and pursue earnestly, the business he is
engaged in, there is yet another thing necessary, namely,
that he should delight in it: to follow a trade,
and not to love and delight in it, is a slavery, a
bondage, not a business: the shop is a bridewell,
and the warehouse a house of correction to the tradesman,
if he does not delight in his trade. While he
is bound, as we say, to keep his shop, he is like
the galley-slave chained down to the oar; he tugs
and labours indeed, and exerts the utmost of his strength,
for fear of the strapado, and because he is obliged
to do it; but when he is on shore, and is out from
the bank, he abhors the labour, and hates to come
to it again.
To delight in business is making business
pleasant and agreeable; and such a tradesman cannot
but be diligent in it, which, according to Solomon,
makes him certainly rich, and in time raises him above
the world and able to instruct and encourage those
who come after him.