Shutting
doors.
How
to ask for articles in stores.
Making
trouble for clerks.
Handling
goods.
Finding
fault with articles or prices.
Courtesy
to other customers.
Courtesy
to clerks.
Conduct
in the post-office, -- entering in crowds,
not
waiting for others, noise and rudeness.
Visiting
railroad stations.
Two
things to consider.
MANNERS IN STORES AND SIMILAR PUBLIC PLACES.
ON entering or leaving a store in
cold weather we should consider the comfort of those
behind the counters and shut the door, if there is
no one whose business it is to do it for us.
We ought to state clearly and definitely what we want
to buy, and patiently explain if the clerk, through
inexperience or dulness, does not at first understand
our request.
A good supply of patience and politeness
is needed in shopping, and a true lady or gentleman
will not lose temper or forget good manners, even
if a clerk is impertinent or disobliging.
We should not make unnecessary trouble
for clerks by asking them to take down and unfold
piece after piece of goods for us to examine, if we
have no intention of buying. Many ladies do this
habitually, because they enjoy it, and then wonder
that the clerks are not more polite. If we wish
merely to examine before buying at some future time,
it is better to say so, and then the merchant or clerk
will not be disappointed if we do not purchase.
We should handle delicate fabrics
in stores as carefully as if they were our own, and
not tumble them over, leaving ribbons and laces in
tangled heaps, especially if we do not buy.
We should not find fault with the
quality of articles. If we are not satisfied,
it is enough to say that the goods do not suit us,
without making disparaging remarks to the clerk, who
has no responsibility in the matter.
It is a sign of ignorance and ill-breeding
to haggle over the price of a thing and try to induce
the seller to take less for it. In Oriental countries,
it is said, the dealer always asks at first four times
the price he expects to receive, but in our country
this is not customary, and the price stated is supposed
to be fair and final. If we think the article
is not worth the price, or if it is beyond our means,
it is best to say we do not wish to pay so much and
leave it. If the dealer can afford to sell it
cheaper, and will do so for the sake of our buying,
it is his place to offer it for less, not ours to
ask. If he asks more than a thing is worth, hoping
to take advantage of our need of it or our ignorance,
he ought to be punished by our refusal to buy.
We should wait our turn at a counter
and regard the convenience of others as well as ourselves.
It is not polite to demand the attention of a clerk
who is waiting upon another customer, or to take up
what another is looking at. If we are in great
haste, and customers who seem to have plenty of time
are at the counter before us, we may sometimes ask
their permission to be waited on while they are looking
at goods, apologizing for doing so. If we are
sitting at a counter, we should politely give our
seat to an older lady, or to one who looks weary.
If a clerk takes uncommon pains to
please us, or puts himself to more trouble than we
have a right to expect, we must not forget to thank
him. If customers are polite and considerate,
they seldom have reason to complain of those behind
the counter. The same is true at post-offices,
railroad stations, and wherever we are served by others.
These general principles of politeness
in stores can be applied in all similar public places.
The post-office is often the scene
of most unmannerly conduct on the part of boys and
girls, especially just after the close of school, when
they all rush in for letters. Instead of quietly
walking up to the window, one at a time, the boys
giving way to the girls when there is but one place
of delivery, and both boys and girls waiting for older
people, they are apt to go in by dozens, crowding to
the window and clamoring for their letters, making
themselves extremely annoying to all grown people
present.
We should say, “I would like
a dozen stamps, if you please,” or, “Please
weigh this letter,” rather than, “I want
a dozen stamps,” or, “Weigh this letter,
will you?”
The post-office is a place of business,
like a store or a bank. Our only object in going
there is to mail or receive letters, which we should
do like any other business, in a quiet,
respectable manner. No one has a right to stand
around in the way of others, or to make it a place
of idle resort. No well-bred person, even a child,
will indulge in loud laughing and talking, staring
at or making remarks about people, or other conspicuous
behavior here or in any public resort.
A railroad station is also a place
of business, and unless it is necessary for us to
go there, we had better stay away. In small towns
it is quite a fashion for boys and girls to go to
the station “to see the cars come in”;
but it is not improving to their manners or morals.
If they could realize, especially the girls, how out
of place they appear standing on platforms, where
they have no occasion to be, jostled by passengers
and baggage-men, and exposed to the rude remarks of
passers-by, they would never go there unnecessarily.
In all public places we should consider,
in reference to our conduct, two things: first,
the courtesy we owe to others; and second, the respect
we owe to ourselves.