LETTING THE CROWDS BE GOOD - CHAPTER XVII
THE CROWDS PUSH
The men who are ahead make goodness
start, but it is the crowds that make it irresistible.
The final, slow, long, imperious lift
on goodness is the one the crowd gives. Of course,
for the most part, modern business is largely done
with crowds. Crowds are doing it and crowds are
nearly always watching it.
The factory is slower than the department
store in being good because the men in it deal with
crowds of things and crowds of wheels and not with
crowds of people.
All responsible people are forced
to be good, with crowds around them, expecting it
of them.
Crowds at the very least are a kind
of vast, insinuating, penetrating, omnipresent, permeating
police force of righteousness.
In a department store, the crowds,
twelve thousand a day, are like some huge coil of
hose or vacuum cleaner, lying about the place, sucking
up, drawing out, and demanding goodness from the clerks.
Clerks develop human insight and powers faster in
department stores than machinists do in factories
because they are exposed to more people and to larger
crowds. The stream clears itself.
The last forms of business to yield
to the new spirit are to be the lonely ones, the ones
where light, air, human emotions, and crowds are shut
out.
The lonely forms of business will
at last be vitalized and socialized by men of organizing
genius, who will invent the equivalent of crowds going
by, who will contrive ways of putting a few responsible
persons in sight or in a position where they will
feel crowds going by their souls, looking into them
as if they were shop windows. Crowds can keep
track of a few. The crowds will see that these
few are the kind of men who will keep track of all.
Crowds in the end will not accept
less than the best. With crowds of people and
crowds of places and crowds of times we are good.
In all things crowds can see or be made to see we
are safe. Progress lies in making crowds see
through people, making crowds go past them. While
they are going past them, they lure their goodness
on.