CROWDS AND HEROES - CHAPTER XX
THE STRIKE OF THE SAVIOURS
A factory in -
some ten years ago employed one hundred men. Three
of these men were in the office and ninety-seven were
hands in the works. To-day this same factory
which is doing a very much larger business is still
employing one hundred men, but thirty of the men are
employed in the office and seventy in the works.
Ten years, ago to put it in other
words, the factory provided places for one artist
or manager and two inventors and places for ninety-seven
Hewers.
To-day the factory has made room for
thirty inventors, one manager and twenty-nine men
who spend their entire time in thinking of things that
will help the Hewers hew.
It has seventy Hewers who are helping
the Inventors invent by hewing three times as hard
and three times as skilfully or three times as much
as without the Inventors to help them, they had dreamed
they could hew before.
The Artist or Organizer who made this
change in the factory found that among the ninety-seven
Hewers that were employed a number of Hewers were
hewing very poorly, because though hewing was the best
they could do, they could not even hew. He found
certain others who were hewing poorly because they
were not Hewers, but Inventors. These he set to
work-some of them inventing in the office.
On closer examination the two Inventors
in the office were found to be not Inventors at all.
One of them was a fine Hewer who liked to hew and
who hated inventing and the other was merely a rich
Hewer who was an owner in the business who saw suddenly
that he would have to stop inventing and stop very
soon if he wanted the business to make any more money.
There are four things that the Artist
has to do with a factory like this before he can make
it efficient.
Each of these things is an art.
One art is the art of compelling the mere owner, the
man with the merely hewing mind, to confine himself
to the one thing he knows how to do, namely to shovelling,
to shovelling his money in when and where he was told
it was needed, and to shovelling his money out when
it has been made for him.
The art of compelling a mere owner
to know his place, of keeping him shovelling money
in and shovelling money out silently and modestly,
consists as a rule in having the Artist or Organizer
tell him that unless the business is placed completely
in his hands he will not undertake to run it.
This is the first art. The second
art consists in having an understanding with the inventors
that they will invent ways of helping the Hewers hew.
The third art consists in having an
understanding with the Hewers that they will accept
the help of the Inventors and hew with it. The
fourth art is the art of representing the consumer
with the Hewer and with the Inventor and with the
Owner and seeing that he shares in the benefits of
all economies and improvements.
These are all human arts and turn
on the power in a man of being a true artist, of being
a man-inventor, a man-developer and a man-mixer, daily
taking part of himself and using these parts in putting
other men together.
These organizers or artists, being
the men who see how-are the men who are
not afraid.