Domestic service and its problems.

At last we have come to the problem to which there has necessarily been incidental reference here and there, but which has otherwise bided its time. That these pages or any pages written by mortal hand in this generation can solve it, the writer doubts, its solution being inextricably involved with that of other social problems for which time is the chief key. State the question as we may, there is always a fresh presentation to be made, and replies are as various as the minds of the staters. It is the mistress with whom such presentation has thus far rested,-a mistress thorned beyond endurance by incompetence, dirt, waste, insubordination,-all the evils known to ignorant and presumptuous service. For such mistress, smarting from a sense of wrong, and hopeless and faithless as to remedies, the outlook is necessarily bounded by her own horizon. She listens with indignant contempt to the story of the thousands who choose their garrets and semi-starvation with independence, to the shelter and abundance of the homes in which they might be made welcome. She may even aver that any statement of their suffering is stupid sentimentality; the gush and maudlin melancholy of “humanitarian clergymen and newspaper reformers.”

For her, as for most of her order, in whom as yet no faculty for seeing both sides of a question has developed, there can be no reply save in words already spoken. “These women, working for wages that keep them always just above starvation point, have no power left to think beyond the need of the hour. They cannot stop, they dare not stop, to think of other methods of earning. They have no clothing in which they could obtain even entrance to an intelligence office. They have no knowledge that could make them servants even of the meanest order. They are what is left of untrained and hopelessly ignorant lives,” given over to suffering born in part from their ignorance; and for a large proportion of such cases there can be merely alleviation, and such slight bettering of conditions as would come from a system into which justice entered more fully.

With this army of incompetents we have at present nothing to do. Our interest lies in discovering what is at the bottom of the objection to domestic service; how far these objections are rational and to be treated with respect, and how they may be obviated. The mistress’s point of view we all know. We know, too, her presentation of objections as she fancies she has discovered them. What we do not know is the ground taken by sensible, self-respecting girls, who have chosen trades in preference, and from whom full detail has been obtained as to the reasons for such choice. In listening to the countless stories of experiment in earning a living, the passage from one industry to another, and the uncertainties and despairs before the right thing had shown itself, the question has always been asked, “How did it happen that you did not try to get a place in some good family?”

The answers were as various as the characters of those who replied; some with indignation that they should be supposed capable of this degradation, but most of them thoughtfully and reasonably. In time they arranged themselves under heads, the occupations represented by the various respondents being over seventy. They were chiefly above the ordinary domestic in intelligence and education, their employments being of every order, from paper-box making to type-writing and stenography; but the trades predominated,-American being the nationality most largely represented, Irish born in this country ranking next, and German and a sprinkling of other nationalities following. These replies are precisely of the same nature as those given some time ago in Philadelphia during an investigation made by the head of one of the first guilds for working-women established in this country, objections being practically the same at whatever point they may be given. They were arranged under different heads and numbered in order.

In the present case it seems well to take the individual testimony, each girl whose verdict is chosen representing a class, and being really its mouthpiece.

First on the list stands Margaret M -, an American, twenty-three years old, and for five years in a paper-box factory. Seven others nodded their assent, or added a word here and there as she gave her view, two of them Irish-Americans who had had some years in the public schools.

“It’s freedom that we want when the day’s work is done. I know some nice girls, Bridget’s cousins, that make more money and dress better and everything for being in service. They’re waitresses, and have Thursday afternoon out and part of every other Sunday. But they’re never sure of one minute that’s their own when they’re in the house. Our day is ten hours long, but when it’s done it’s done, and we can do what we like with the evenings. That’s what I’ve heard from every nice girl that ever tried service. You’re never sure that your soul’s your own except when you are out of the house, and I couldn’t stand that a day. Women care just as much for freedom as men do. Of course they don’t get so much, but I know I’d fight for mine.”

“Women are always harder on women than men are,” said a fur-sewer, an intelligent American about thirty. “I got tired of always sitting, and took a place as chambermaid. The work was all right and the wages good, but I’ll tell you what I couldn’t stand. The cook and the waitress were just common, uneducated Irish, and I had to room with one and stand the personal habits of both, and the way they did at table took all my appetite. I couldn’t eat, and began to run down; and at last I gave notice, and told the truth when I was asked why. The lady just looked at me astonished: ’If you take a servant’s place, you can’t expect to be one of the family,’ she said. ‘I never asked it,’ I said; ’all I ask is a chance at common decency.’ ’It will be difficult to find an easier place than this,’ she said, and I knew it; but ease one way was hardness another, and she couldn’t see that I had any right to complain. That’s one trouble in the way. It’s the mixing up of things, and mistresses don’t think how they would feel in the same place.”

Third came an Irish-American whose mother had been cook for years in one family, but who had, after a few months of service, gone into a jute-mill, followed gradually by five sisters.

“I hate the very words ‘service’ and ‘servant,’” she said. “We came to this country to better ourselves, and it’s not bettering to have anybody ordering you round.”

“But you are ordered in the mill.”

“That’s different. A man knows what he wants, and doesn’t go beyond it; but a woman never knows what she wants, and sort of bosses you everlastingly. If there was such a thing as fixed hours it might be different, but I tell every girl I know, ’Whatever you do, don’t go into service. You’ll always be prisoners and always looked down on.’ You can do things at home for them as belongs to you that somehow it seems different to do for strangers. Anyway, I hate it, and there’s plenty like me.”

“What I minded,” said a gentle, quiet girl, who worked at a stationer’s, and who had tried household service for a year,-“what I minded was the awful lonesomeness. I went for general housework, because I knew all about it, and there were only three in the family. I never minded being alone evenings in my own room, for I’m always reading or something, and I don’t go out hardly at all, but then I always know I can, and that there is somebody to talk to if I like. But there, except to give orders, they had nothing to do with me. It got to feel sort of crushing at last. I cried myself sick, and at last I gave it up, though I don’t mind the work at all. I know there are good places, but the two I tried happened to be about alike, and I sha’n’t try again. There are a good many would feel just the same.”

“Oh, nobody need to tell me about poor servants,” said an energetic woman of forty, Irish-American, and for years in a shirt factory. “Don’t I know the way the hussies’ll do, comin’ out of a bog maybe, an’ not knowing the names even, let alone the use, of half the things in the kitchen, and asking their twelve and fourteen dollars a month? Don’t I know it well, an’ the shame it is to ’em! but I know plenty o’ decent, hard-workin’ girls too, that give good satisfaction, an’ this is what they say. They say the main trouble is, the mistresses don’t know, no more than babies, what a day’s work really is. A smart girl keeps on her feet all the time to prove she isn’t lazy, for if the mistress finds her sitting down, she thinks there can’t be much to do and that she doesn’t earn her wages. Then if a girl tries to save herself or is deliberate, they call her slow. They want girls on tap from six in the morning till ten and eleven at night. ’Tisn’t fair. And then, if there’s a let-up in the work, maybe they give you the baby to see to. I like a nice baby, but I don’t like having one turned over to me when I’m fit to drop scrabbling to get through and sit down a bit. I’ve naught to say for the girls that’s breaking things and half doing the work. They’re a shameful set, and ought to be put down somehow; but it’s a fact that the most I’ve known in service have been another sort that stayed long in places and hated change. There’s many a good place too, but the bad ones outnumber ’em. Women make hard mistresses, and I say again, I’d rather be under a man, that knows what he wants. That’s the way with most.”

“I don’t see why people are surprised that we don’t rush into places,” said a shop-girl. “Our world may be a very narrow world, and I know it is; but for all that, it’s the only one we’ve got, and right or wrong, we’re out of it if we go into service. A teacher or cashier or anybody in a store, no matter if they have got common-sense, doesn’t want to associate with servants. Somehow you get a sort of smooch. Young men think and say, for I have heard lots of them, ’Oh, she can’t amount to much if she hasn’t brains enough to make a living outside of a kitchen!’ You’re just down once for all if you go into one.”

“I don’t agree with you at all,” said a young teacher who had come with her. “The people that hire you go into kitchens and are not disgraced. What I felt was, for you see I tried it, that they oughtn’t to make me go into livery. I was worn out with teaching, and so I concluded to try being a nurse for a while. I found two hard things: one, that I was never free for an hour from the children, for I took meals and all with them, and any mother knows what a rest it is to go quite away from them, even for an hour; and the other was that she wanted me to wear the nurse’s cap and apron. She was real good and kind; but when I said, ’Would you like your sister, Miss Louise, to put on cap and apron when she goes out with them?’ she got very red, and straightened up. ’It’s a very different matter,’ she said; ’you must not forget that in accepting a servant’s place you accept a servant’s limitations.’ That finished me. I loved the children, but I said, ’If you have no other thought of what I am to the children than that, I had better go.’ I went, and she put a common, uneducated Irish girl in my place. I know a good many who would take nurse’s places, and who are sensible enough not to want to push into the family life. But the trouble is that almost every one wants to make a show, and it is more stylish to have the nurse in a cap and apron, and so she is ordered into them.”

“I’ve tried it,” said one who had been a dressmaker and found her health going from long sitting. “My trouble was, no conscience as to hours; and I believe you’ll find that is, at the bottom, one of the chief objections. My first employer was a smart, energetic woman, who had done her own work when she was first married and knew what it meant, or you’d think she might have known. But she had no more thought for me than if I had been a machine. She’d sit in her sitting-room on the second floor and ring for me twenty times a day to do little things, and she wanted me up till eleven to answer the bell, for she had a great deal of company. I had a good room and everything nice, and she gave me a great many things, but I’d have spared them all if only I could have had a little time to myself. I was all worn out, and at last I had to go. There was another reason. I had no place but the kitchen to see my friends. I was thirty years old and as well born and well educated as she, and it didn’t seem right. The mistresses think it’s all the girls’ fault, but I’ve seen enough to know that women haven’t found out what justice means, and that a girl knows it, many a time, better than her employer. Anyway, you couldn’t make me try it again.”

“My trouble was,” said another, who had been in a cotton-mill and gone into the home of one of the mill-owners as chambermaid, “I hadn’t any place that I could be alone a minute. We were poor at home, and four of us worked in the mill, but I had a little room all my own, even if it didn’t hold much. In that splendid big house the servants’ room was over the kitchen,-hot and close in summer, and cold in winter, and four beds in it. We five had to live there together, with only two bureaus and a bit of a closet, and one washstand for all. There was no chance to keep clean or your things in nice order, or anything by yourself, and I gave up. Then I went into a little family and tried general housework, and the mistress taught me a great deal, and was good and kind, only there the kitchen was a dark little place and my room like it, and I hadn’t an hour in anything that was pleasant and warm. A mistress might see, you’d think, when a girl was quiet and fond of her home, and treat her different from the kind that destroy everything; but I suppose the truth is, they’re worn out with that kind and don’t make any difference. It’s hard to give up your whole life to somebody else’s orders, and always feel as if you was looked at over a wall like; but so it is, and you won’t get girls to try it, till somehow or other things are different.”

Last on the record came a young woman born in Pennsylvania in a fairly well-to-do farmer’s house.

“I like house-work,” she said. “There’s nothing suits me so well. We girls never had any money, nor mother either, and so I went into a water-cure near the Gap and stayed awhile. Now the man that run it believed in all being one family. He called the girls helpers, and he fixed things so’t each one had some time to herself every day, and he tried to teach ’em all sorts of things. The patients were cranky to wait on, but you felt as if you was a human being, anyhow, and had a chance. Well, I watched things, and I said it was discouraging, sure enough. I tried to do a square day’s work, but two-thirds of ’em there shirked whenever they could; half did things and then lied to cover their tracks. I was there nine months, and I learned better’n ever I knew before how folks ought to live on this earth. And I said to myself the fault wasn’t so much in the girls that hadn’t ever been taught; it was in them that didn’t know enough to teach ’em. A girl thought it was rather pretty and independent, and showed she was somebody, to sling dishes on the table, and never say ‘ma’am’ nor ‘sir,’ and dress up afternoons and make believe they hadn’t a responsibility on earth. They hadn’t sense enough to do anything first-rate, for nobody had ever put any decent ambition into ’em. It isn’t to do work well; it’s to get somehow to a place where there won’t be any more work. So I say that it’s the way of living and thinking that’s all wrong; and that as soon as you get it ciphered out and plain before you that any woman, high or low, is a mean sneak that doesn’t do everything in the best way she can possibly learn, and that doesn’t try to help everybody to feel just so, why, things would stop being crooked and folks would get along well enough. Don’t you think so?”

How far the energetic speaker had solved the problem must be left to the reader, for whom there still certain unconsidered phases, all making part of the arraignment, scouted by those who are served, but more and more distinct and formidable in the mind of the server.