EMPLOYING TRAVELING SALESMEN--DEPRESSION IN TRADE--HEAVILY IN DEBT--HOW
I PRESERVED MY CREDIT--I TAKE TO THE ROAD AGAIN--TRAVELING BY
TEAM--DECIDING A HORSE-TRADE--MY BOOK-KEEPER PROPOSES AN ASSIGNMENT--I
REJECT THE PROPOSITION--COLLECTING OLD DEBTS BY STRATAGEM.
While traveling in Northern Michigan
I came across a young man clerking in a dry-goods
store in a small iron-mining town, who expressed a
desire to go on the road for me as traveling agent.
His employer said:
“Oh, Bert is thoroughly honest
and trustworthy, and naturally a capable fellow; but
I think he is rather too unsophisticated to act in
that capacity, as I don’t believe he has ever
visited a town of over three hundred inhabitants in
his life.”
I replied that he was just the sort
of chap I was looking for. I wanted a man who
would be likely to listen to my advice and instructions,
and a man of wide experience would not be apt to do
so.
I made arrangements with the young
man to return to Chicago with me. His manner
at once convinced me that he meant business, and was
determined to succeed. But for all that, and
with the most kindly feelings towards him, I must
admit that every move he made, after arriving in the
city, reminded me of myself on my first trip to New
York. In fact, with the exception of the difference
in ages, he was a regular Joshua Whitcomb. I
felt almost obliged to lasso him to prevent him from
following off band wagons and chasing fire engines
around town. He was particularly fond of dime
museums and the “knock-’em-down and drag-’em-out”
Wild-western plays; and I saw the necessity of getting
him started on the road as soon as possible, before
he should become stage-struck. I had two sample-cases
made, and took him on the road with me through Michigan.
I took particular pains to impress upon his mind the
necessity of curtailing expenses, and often reminded
him that the occasional saving of ’bus and carriage
fares from the hotel to the depot, when he had plenty
of time to walk, would be no disgrace to him or his
House. I also pointed out the foolishness of
spending money with merchants in treating, or in other
words, attempting to bribe them by treating, as that
was something I had never yet done myself, and would
not be responsible for any such expense. I fully
believed that the average salesman lost as often as
he gained by this practice. (I still believe it.)
He was rather inclined to rebel against
this, and said he was certain that it would often
become almost necessary to spend a little money in
that way in order to hold trade. I persisted that
business should be conducted on business principles
only, and not socially or on the strength of friendship;
and it would only be necessary to call on a merchant,
introduce his business at the very earliest possible
moment, get through as soon as possible, and immediately
take his departure; and if he had any loafing to do,
do it at the hotel; and above all, to spend very little
time in trying to become better acquainted. By
these methods, if he didn’t make a good impression
he would be quite certain not to make a bad one.
His penchant for telling funny
stories made him known to those with whom he came
in contact as “the man of infinite but unpointed
jest,” so as a matter of precaution I requested
him to always defer telling stories till his next
trip.
I convinced him that all successful
salesmen worked from early morning till late at night,
and that a dollar-a-day hotel, in a small country
town, would not be a disgraceful place to spend a Sunday.
The result was, he traveled the first year at a wonderfully
light expense, and sold more goods than the average
high-salaried salesman.
He was not long, however, in becoming
sophisticated, and was soon able to roll up as nice
an expense account as any of the boys.
The second year after I began business
for myself who should call at my office one day and
apply for a position as traveling agent but my old
friend, Dr. Frank, who, it will be remembered, traveled
through Ohio with me selling the “Incomprehensible,”
and whom I dubbed Doctor after we set the old lady’s
ankle. I had not heard from him for years, but
he had been in Michigan all the time since he left
me; and in consequence of having received a letter
from me addressing him as Dr. Frank he had been called
Doctor by every one, and so concluded to become a physician,
and had spent one winter at Ann Arbor, in the Medical
College, attending lectures. I hired him at once,
and sent him on the road. I also engaged five
other men, later in the season, and sent each of them
out with a large stock of goods. They were all
certain of an immense holiday trade, and were extravagant
in their demands for a large stock to supply it.
I had been prompt in the payment of
all bills, and had become quite well acquainted with
all the manufacturers. They called on me in large
numbers, urging me to buy, and wouldn’t take
no for an answer. Each was positive that I could
not run another month without their special styles,
and as I could buy on long time and sell on short time
I could easily see my way out.
About two months before the holidays,
the bottom fell completely out of the fall trade.
My agents began to complain, and each advised me not
to buy any more goods. They were too late, however,
as I had bought goods enough to supply a dozen agents.
Their sales amounted to simply nothing. A day
or two before Christmas they began straggling in, one
after another, with their trunks and sample-cases
full of goods.
My safe, and every nook and corner
of my office, were all filled with goods; and when
my bills became due I had nothing but goods.
Two weeks after the holidays I sent my men out again
and kept them hus’ling. Of course they
were bound to sell more or less goods, but it was up-hill
work.
I gave my particular attention to
satisfying Eastern creditors, and managed to do so
more by writing letters and acknowledging my indebtedness,
and promising fair dealing, than by making remittances.
As fast as any one of the last five agents I had hired
would sell off his goods I would order him in and
discharge him. In this way I reduced my stock
without having to buy but few new goods, and very soon
had but two men on the road. These two were Dr.
Frank and Bert, who were both good men, and perfectly
reliable.
On the seventeenth of January, this
same year 1884 I was married
to Miss Anna H. Emmert, of Chicago, (my present wife),
having long since been legally separated from my first,
and she already married again.
My second wife had received a thorough
business education, although but eighteen years of
age, and immediately began taking an interest in the
management of my office affairs; and from that time
until the present has been of incalculable help to
me.
I had no knowledge whatever of book-keeping,
while she was an expert; and since my force of clerks,
book-keepers and type-writers has run up to between
thirty and fifty, there has never been a time when
she couldn’t more than acceptably fill any of
their positions; and during our last holiday trade
in our busiest season she took the place and kept
up the work of three different employees during their
temporary absence. And this in addition to a
general oversight of the entire force, which she makes
her regular line of duty.
The summer following our marriage
my wife’s health began failing. As I had
already become convinced that it was necessary that
I should again go on the road, I decided to buy a
pair of horses and carriage and travel with them,
and let my wife accompany me. Our physician said
nothing could be more beneficial to her than such a
campaign.
So after employing competent help
to take charge of our office, we were ready to start
out. Soon after our decision to travel I traded
a diamond ring for a horse, harness and buggy, and
not being able to buy a mate to the animal in Chicago
at a satisfactory price, we shipped our stock of goods
and horse and buggy to Grand Haven, Michigan, by boat.
I also bought a double harness in Chicago and shipped
with the rig, and we crossed on the same boat.
On our arrival there I began searching
for another horse, and succeeded in finding one to
suit me, which I bought in less than ten minutes after
the owner showed him to me. I then had a pole
fitted to my carriage, and by noon of that day we
were under full sail for Northern Michigan.
The first excitement I furnished my
wife on that trip occurred about an hour after our
departure from Grand Haven, and, was in the shape of
a horse trade. We were traveling through a thick,
heavy wood, when we met a sewing-machine agent.
I saw at once that he was driving an animal that exactly
matched the one we brought from Chicago.
I bantered him for a trade.
He stopped, and after looking over
the horse I had just bought, said he’d trade
for seventy-five dollars.
“I’ll give you fifty dollars.”
He then offered to trade for sixty. I still offered
fifty.
“Make it five dollars more, and it’s a
trade,” said he.
“I’ll tell you what I’ll
do. I’ll wrestle you, run a foot-race, or
spit at a mark, to see whether I shall pay five dollars
extra or not.”
He “sized me up” for a
moment, and said he guessed he’d wrestle with
me; and asked me to name my hold. I proposed
“rough-and-tumble.”
We then laid off our coats and took
hold, and in much less time than it takes to tell
it my heels and hat were flying in the air, and a second
later I found myself sprawling in the middle of the
road on my back.
After rising to his feet he was about
to put his coat on, when I asked if he was going to
give up.
“Give up? Great Cæsar!
didn’t I throw you fair and square?”
“Yes, you did that time; but
the best three in five is what wins where I came from.”
“All right, sir. Three in five goes, then.”
By this time we had gotten rested,
and took hold again. I felt in my bones that
my five dollars was a goner, but determined to do my
best, and managed to make it pretty lively for him.
Finally, however, he landed me again squarely on my
back.
While taking a rest he remarked that
“side-hold” was his favorite way to wrestle.
I told him that I also preferred “side-hold.”
The fact was, I preferred almost anything
for a change. I couldn’t see that I was
likely to lose much, at any rate, and was glad to accept
almost anything. A moment later my wife called
time, and we took “side-hold.”
For some unaccountable reason I felt
more confident, and in less than two seconds I had
him on his back. I then began laughing
and told him I had only been fooling with him, and
asked how he’d like to divide the five dollars
and call it a draw. He was extremely good-natured,
and seemed to enjoy the sport as much, if not more,
than I did, but said he wasn’t the “draw”
kind; and if I expected to get any part, or the whole
of that five dollars I’d have to do some tall
wrestling. I have often thought since that the
fellow must have known what he was talking about,
for when he took hold of me the fourth round, one would
have thought he was about to decide a bet of thousands
of dollars.
I took in the situation at once, and
the thought uppermost in my mind was to try to save
my neck, regardless of the five dollars.
I was not mistaken when I thought
I saw “blood in his eye,” for sure enough
he proved himself a terror, and in less time than any
previous round he again had my heels in the air and
landed me on my back the third time.
I acknowledged myself vanquished,
and after paying him the fifty-five dollars, we exchanged
horses and separated on the best of terms.
A few moments later, after my wife
and I had started on with our new horse, I asked her
how she liked traveling. She laughed heartily
at the absurdity of our plan for deciding the trade,
and replied that with the recreation, excitement and
change of climate, she thought that I would improve
in health whether she did or not.
I soon discovered that my scheme of
traveling by team was going to be just the thing to
help me sell off the large surplus of goods which I
still had on hand. I had always done the bulk
of my business with general-store merchants.
On this trip we learned that there
was a general stagnation in trade, and especially
with this class of goods; and to undertake to push
more jewelry on those who then had more than they
needed and more than they could pay for, would be
foolish and unbusiness-like. I also found that
my agent who had been traveling through that section,
had sold to anybody and everybody, regardless of credit-standing,
or responsibility.
I quickly decided to adopt a new system of operation.
On referring to my map and commercial
book I found any number of what are termed Cross-Road
stores, that is, merchants residing and
doing business off the railroads, and in very small
towns where traveling agents were not likely to stop.
I could find any number of these right on the lines
of roads where my agents had been traveling, and where
I had considerable money due me, which I was anxious
to collect.
I began at once by calling on this
class of trade. Business was exceedingly dull
with all of them, and as I hardly ever found a single
one who had experimented with the sale of jewelry,
I found but little difficulty in convincing the majority
that the only thing they lacked to boom their trade
was a stock of my goods. At any rate, I found
my sales running four or five times as high as any
one of my agents had been making. I managed to
keep in range of the larger towns where money was
due me from old customers, and would make it a point
to call on them and demand an immediate settlement
of some kind. If they couldn’t pay cash,
I would take notes, which could be used as trade paper
with my creditors, by endorsing the same.
About this time I received a long
confidential letter from my book-keeper, saying he
had been looking over the books carefully, and found
that I was owing twenty-six thousand dollars which
was past due, besides what was not yet due; and as
there wasn’t a dollar in the bank, and the majority
of our customers were not prompt in the payment of
their bills, he couldn’t see how I ever expected
to pull through; then after apologizing for offering
me advice, suggested that I return at once, and make
a clean breast of it by making an assignment; and after
settling up for from twenty-five to fifty cents on
the dollar, I could commence on a new and firmer basis.
I replied to this letter as soon as
I could get hold of pen and paper. I reminded
him that I had never thus far received an unpleasant
communication from a single one of my creditors.
In other words, I had never yet received
what might be considered a dunning letter, but on
the contrary nearly every one of them had, in one
way or another, given me to understand that they had
implicit confidence in me, and were willing and glad
to favor me all they could. I also explained
to him my new system of operating, and showed him how
I expected to sell goods and collect money too.
I then closed my letter by saying
that in the future, if he entertained an idea that
I had got to fail in business, I wished he would kindly
keep it to himself, as there would be time enough for
me to consider the matter after my creditors had become
dissatisfied; and added that as far as I was personally
concerned, I intended to stick to the wreck as long
as there was a hand-hold left; and that I’d pay
one hundred cents on the dollar if I had to collect
my bills at the muzzle of a shot-gun. I then
cautioned him about keeping up my plan of letter-writing,
and assured him that at that particular stage of the
game a good letter would often take the place of a
small check; and that I should depend upon him to
“hold them down,” while I would keep hus’ling
and turn our stock into cash, as well as to collect
up closely; and with this system properly manipulated
there would very soon be a perceptible change.
In answer to this he said he was going
to treat it as a personal letter, and intended to
keep it for future reference, in case he or any of
his friends should ever get in close quarters; he believed
that as I had now hit on a plan for unloading our
large stock of goods, and with my determination and
bull-dog tenacity, he felt certain of success.
This was the last time I ever heard
the word “assignment” used in connection
with my business, and I hope circumstances will never
bring it up again.
My wife and I continued on through
the northern part of the lower peninsula of Michigan,
and I must say, that although my business affairs
were considerably muddled, I never made a more enjoyable
trip than this. After my separation with Flo.
I had often declared that I would never marry again;
and I now saw where I might have made a serious mistake,
had I adhered to that declaration. With a wife
full of hope, and a determination to do all in her
power for my comfort and happiness, and a particular
faculty for working hand in hand with me, I could see
a bright future, even in the darkest days of my financial
trouble.
We continued to trade horses occasionally,
or at least often enough to break the monotony; and
after we had been out a few weeks, I traded jewelry
for a handsome pair of ponies, harness and carriage.
My wife’s health improved rapidly; she found
considerable amusement at first in driving this team,
following after me. Very often, when we would
find it convenient to do so, I would give her a case
of goods and let her drive to some distant store and
make a sale while I would drive to another town, and
we would meet at still another point at night.
I agreed to give her ten per cent.
on all the goods she could sell to any new customer,
and on all they would buy in the future. She made
several customers in this way, and as we are still
selling them lots of goods, they are known to our
book-keepers as Anna’s customers, and she never
fails to call regularly for her commissions. When
she became tired of driving the ponies I traded them
off.
We had some queer experiences that
summer in making collections. One firm had been
owing me one hundred and twenty dollars for a long
time, and at last the entire establishment was turned
over to the man’s wife and the business carried
on in her name. This was at Farwell, Michigan.
We drove up in front of the store,
and I went in to see what the chances were for collecting.
I was informed by the wife that her
husband was absent from the store. I told her
my name, and called her attention to the fact that
she had in her show-case a lot of jewelry my agent
had sold her husband on credit.
She said that didn’t make any
difference; she had bought him out, and those goods
were hers.
I then said:
“Madam, I am going to have you arrested.”
“What for?”
“For grand larceny.”
Her clerk laughed me in the face;
but she changed color, and calling me into the back
room, said:
“Where did you ever know me before? Were
you ever in Pittsburg?”
“Where did I know you?
Were I ever in Pittsburg? Well, you’ll find
out where I knew you, and whether I was ever in Pittsburg,
before you get through with me. I’ll have
you locked up inside of ten minutes if you don’t
settle with me,” saying which I started out.
She called me back, and in much agitation said:
“Now see here; there is not
a soul in this town knows that I have ever been married
before, and if I have committed larceny by not
getting a divorce from my first husband, it will do
you no good to have me arrested, and will only make
me lots of trouble.”
I saw that I had her cornered, and
immediately took advantage of it, and said:
“Madam, just think of it! a
woman with two husbands! Don’t you know
that larceny is one of the worst offenses a person
can be guilty of, in this state? I am surprised
that a woman of your intelligence should take the
desperate chance of committing larceny, and grand larceny
at that.”
She asked what the difference was
between larceny and grand larceny, in a case.
I replied:
“Grand larceny is a case where
a woman leaves her first husband in one state and
marries her second in another without a divorce; and
twenty years in the penitentiary is a very common
sentence for grand larceny in Michigan.”
By this time she was trembling with
fear, and said she would pay me in full if I would
agree never to mention her name in connection with
that larceny affair.
I assured her that all I wanted was
my pay, and I would never molest her again.
She then returned to the store and
paid me the cash. I had just given her a receipt
in full when her husband made his appearance and asked
what she was doing.
She replied that I was Johnston, the
proprietor of the wholesale jewelry house that he
had been dealing with.
He turned to me and said:
“See here! I paid your agent for those
goods when I bought them.”
“Did you? Well, your wife
has been kind enough to pay for them again, and I
guess the receipt I just gave her is about the only
one you can produce.”
She then called her husband and myself
to the adjoining room, and quickly turning to him,
said very excitedly:
“See here, John. This man
knows me, and knows that I committed larceny, and
grand larceny at that, and was going to have me arres
“Larceny, did you say?”
he interrupted, “what in
have you been stealin’?”
“Well, I hain’t stole
nothin’, John; but you know I hain’t got
no divorce from Uriah,” she answered.
“Oh, divorce be !
you infernal fool. That’s bigamy, you idiot;
not larceny.”
I then began to laugh, and said to him:
“Mr. , do
you remember writing me a letter, once upon a time,
telling me to go to the devil for that account, and
that it would be a cold day when I got my pay; and
I answered you, saying that I would some day catch
you napping and get even with you?”
His wife saw her mistake at once,
and looked and acted silly enough.
He ripped and tore and swore, and
threatened to throw me out; but I told him he needn’t
be to that trouble, as I was ready to leave, and would
go out alone.
The next hard case I had came up a
few days later. We drove into Reed City, and
soon learned that our customer had sold out three days
before. We then went to the hotel, and after
putting our team out I began a search for my man,
and was informed that he was carrying about two thousand
dollars around in his pocket, and had refused to pay
any one. There were any number of creditors at
the hotel, who had been trying to collect, but were
not successful.
I called on the man who had bought
him out, and was assured that he had paid him eighteen
hundred dollars cash, and furthermore, that he carried
that money in his pocket.
Half an hour later I met the delinquent, and said:
“How are you, Mr. ? Come
into the hotel and take a cigar.”
He did so, and I said:
“It’s too bad you have
had such poor success. What are you going to do
now?”
He looked very serious, and said he didn’t know.
I then invited him up to my room,
where I was going to fix up some trays of jewelry.
He followed me, and as soon as we were inside I closed
the door, locked it, put the key in my pocket, threw
off my hat and coat, took out my watch, and holding
it in my hand, said:
“Mr. , I’ll
give you just two minutes by my watch to pay me ninety-nine
dollars, and if you don’t do so within that time
I’ll not promise that there will be a grease-spot
left of you when I get through. I want you to
distinctly understand that I am out on a collecting
tour, and I mean money or blood; so now, sir, take
your choice: either settle or the consequences;
you have less than two minutes to decide in.”
He turned pale, and became much excited
and declared he hadn’t a cent with him.
“Then it’s your misfortune,
sir. I’m going to ‘do you up’
or collect ninety-nine dollars right now, whether
you have a cent with you or not; you deserve it anyhow.”
“Johnston, what can I do?” said he.
“Settle; settle, of course;
and you now have but one minute to do it in, and I’m
not certain but it will be your last minute on earth
if you don’t.”
“Well, Johnston, suppose I settle
with you, will you agree not to let my other creditors
know it?”
“No sir, I’ll not agree
to anything of the kind; on the contrary, I shall
tell every one just how I brought you to terms, and
you have but a half minute left.”
He then produced a leather pocket-book
filled with bills of large denomination, and counted
me out ten ten-dollar bills.
I thanked him, and told him I’d
just keep the extra dollar for interest, and then
wrote him a receipt in full. He said he intended
to pay me, anyhow. I told him I intended he should,
and asked how he liked my system.
He looked foolish, and said he thought
I’d come out winner, if I didn’t get killed
some day in trying to collect. He further said
that he’d bet I’d run across some one
some day who would give me a good trouncing.
I told him I had it all figured out
that I could afford to take one good threshing for
every five dead beats, provided I could collect from
the other four.