THE SELECTION OF EXECUTIVES
The President and General Manager
of a large manufacturing and sales company, who, for
the purpose of the present narrative, shall be called
Jessup, was making a trip from Chicago to New York
on the Twentieth Century Limited. In the smoking
room of his car he met a gentleman whose appearance
and manner attracted him greatly. Acquaintanceship
was a matter of course, mutual admiration followed
swift upon its heels, and friendship soon began to
crystallize in the association. As the train sped
on through the night, the Big Executive became more
and more delighted with his new-found acquaintance.
The man agreed with him in many of his sentiments;
belonged to the same political party; was a member
of the same fraternal order; wore the same Greek letter
society pin as his oldest son; and, what was, perhaps,
more important, entertained what seemed to him intelligent,
clean-cut, forceful, progressive ideas in regard to
business.
As their talk proceeded, President
Jessup found that the gentleman was a Mr. Lynch, advertising
manager of a firm manufacturing jewelry, located in
Providence, Rhode Island. He had been in this
position for five years and during that time had planned,
assisted in designing, and sold to a national market
several profitable jewelry specialties. Lynch’s
graphic story of how these advertising campaigns had
been planned, executed, and carried through to success
fascinated the President of the western concern.
To his mind, his own enterprise, the manufacture and
sale of steam and hot-water heating plants, had long
been in the doldrums. He himself had spent many
sleepless nights trying to plan some way of extending
its business; of opening up new markets; of creating
a wide new patronage; of manufacturing something which
would bring in more profits than their regular line,
and finding a successful sale for it. It now
seemed to him that he had found just the man to assist
him in carrying out these vaguely formed plans, which
as yet were little more than dreams. He told
Lynch something of his ideas and ideals, and, as the
two men parted for the night, he said:
“I have just a glimmering of
an idea, Mr. Lynch, that we might be able to make
an arrangement whereby you would be greatly profited
in increased opportunities and bigger income, and
perhaps we also would reap an advantage in increased
business. Think it over.”
SELECTION BY PERSONAL PLEASURE
Long after he had retired, President
Jessup pondered over the situation, and the more he
pondered, the more he became convinced that he had
found just the man he wanted. True, he had not
had in mind, during any of his midnight vigils, the
taking on of any new help his payroll was
already heavy enough. He had a good advertising
manager and a good sales manager, men who were competent
to take care of the business of the concern. In
response to their efforts, patronage was growing, not
rapidly and spectacularly, yet steadily and substantially.
Now, however, he saw an opportunity to produce something
which would be different enough from the product of
any of his competitors to warrant him in undertaking
a national advertising campaign. Up to the present
he had had only a local business. A few hundred
miles from his factory in all directions could be found
all the heating plants which he had manufactured and
sold. His dream was to produce some special form
of apparatus which would sell wherever there were
homes, stores, offices, churches, theaters, and schools
to be warmed. Mr. Lynch was just the man to study
their business carefully, decide upon some such product,
help to design it, and plan and execute the national
advertising campaign which would develop a local into
a national business. Jessup dropped to sleep
with his mind made up.
Next morning, as the train sped along
between the Catskills and the Hudson, the two men,
over the breakfast table, began negotiations.
Jessup was surprised, and somewhat disappointed to
find what a large salary his new friend was drawing
in Providence. He was still more surprised and
disappointed to find that Lynch’s future prospects
in the jewelry business were so bright that it would
take a considerably larger salary to entice him away.
The Westerner’s mind, however, was made up and
the future profits he saw arising from a national
business were so attractive that he finally threw
aside caution and offered Lynch twelve thousand five
hundred dollars a year and moving expenses to the
western city where his factory was located. This
offer was finally accepted, the two men shook hands,
and arrangements were made for Lynch to report for
duty in the West within thirty days.
THE NEW MAN IN A QUANDARY
Now, President Jessup had no intention
of dismissing his advertising manager and his sales
manager. Each knew the business from beginning
to end; each was thoroughly familiar with the trade
already built up and personally acquainted with many
dealers who handled the products, and could be depended
upon not only to hold the present trade, but to increase
it. Therefore it seemed good judgment to retain
these two men on the local trade while turning Lynch
loose upon the campaign for the securing of a national
market. So it was decided to retain both of the
old men and to give the newcomer the title of sales
promotion manager. There were some heart-burnings
on the part of those already in the office when the
new man came in and took charge. It was not pleasant
for men who had been with the business for years and
served it faithfully and helped to build it up, to
have a man placed over them who knew nothing about
it and whose salary was more than their two salaries
combined. However, Lynch’s personality was
so pleasant and he was so tactful and agreeable that
this little feeling of inharmony seemed soon to disappear.
Presently all were working together in the happiest
possible way toward the inauguration of the new policy
of the concern.
As time went on, however, Lynch began
to show signs of restlessness and uneasiness.
Being a man of keen, alert mind and quick intelligence,
he had quickly grasped the fundamentals of the heating
business. He was soon able to talk with the firm’s
designers and engineers in their own language.
But the more he studied boilers and radiators, the
less interest he took in them. He had sense enough
to know that the only thing that would win in the
plan he had in mind was a radical change in design
which would increase the amount of heat delivered
in proportion to the amount of fuel burned, or the
amount of heat delivered in proportion to the cost
of fuel burned, or would reduce the amount of supervision
required, or would do away with some of the long-standing
sources of trouble and annoyance in heating apparatus.
Long and hard he thought and conjectured, and studied
statistics, and followed reports of experiments, but
for the life of him he could not take any interest
in any such line of research. He hated the gases,
ashes, soot, smoke, and dirt generally. Huge rough
castings of steel and iron seemed gross and ugly to
him, and the completed product seemed coarse and unfinished.
The only improvements he could think of were improvements
in beauty of line, in refinement of the design, in
added ornamentation, and other enhancements of the
physical appearance of the product. In these
he took some interest, but he had the good sense to
know that no change of this kind would accomplish
what they wished in the matter of going after a national
market.
THE HIGH-SALARIED ONE FAILS
For a while President Jessup waited
patiently; then, as the big salary checks came to
him to be signed month after month, he began to grow
restless. No result had yet been announced and
in his conferences with Lynch, he could not determine
that any hopeful progress was being made. Finally,
in desperation, he called his engineers and designers
together. For three weeks he worked with them
night and day, studying, analyzing, making records,
and computing results. They took cat-naps on benches
in the laboratory while waiting for fires to burn
a standard number of hours; ate out of lunch-boxes;
and finally, unshaven and covered with soot and ashes,
they triumphantly produced a fire-box and boiler which
would burn the cheapest kind of coal screenings satisfactorily,
with but little supervision and a high degree of efficiency.
This was the best thing they had ever done in the
laboratory. This was the attainment which he had
so long desired. This, properly advertised and
handled, certainly ought to revolutionize the steam
and hot-water heating business. But it was not
one of Lynch’s brain-children. However,
Lynch would now have an opportunity to prove his value
and return to the concern large profits for the amount
they had spent and would spend upon him. At any
rate, he knew how to plan and conduct an advertising
and selling campaign.
Lynch, intensely relieved by the solving
of this problem, the utility of which he very readily
saw, threw himself, heart and soul, into the construction
of the advertising campaign. As this work progressed,
Jessup began to have some misgivings. While the
advertisements, circulars, catalogues, and other literature
were beautiful; while the English in them was elegant,
and the form of expression refined, somehow or other,
they seemed to lack the necessary punch or kick which
Jessup knew they ought to have. The two big things
about the new product were, first, economy of fuel;
second, ease of operation and small demand for supervision.
These points were not brought out clearly enough.
They did not grip. They did not get home as they
should. There was a good deal of talk in all the
advertising about the beauty of the new apparatus;
about the refinement of its finish; about its workmanship,
and many other things which, to Jessup’s mind,
detracted from the main issue. The one thing he
wanted to hammer into the minds of the readers of
his advertising was the fact that here was a heating
apparatus for which fuel could be purchased in the
usual quantities and at half the regular price.
What he wanted to do was to make them actually see
the dollars and cents saved, not only in fuel, but
also in the cost of operation. He wanted suburbanites
to see the fact that they could attend to their furnaces
each morning before going to town, and that the fires
would not need any further attention until the following
morning; but, somehow or other, the advertising did
not seem to picture this clearly enough. The
statements were made, yes; there was plenty of evidence
produced to show this; but it was done in a way which,
somehow or other, did not produce an intense conviction.
Jessup had secured from his board
of directors an appropriation of fifty thousand dollars
for a national advertising campaign. Upon the
result of his first attempt would depend his securing
a further appropriation for such a campaign as he
had planned and as he wanted to execute. This
being the case, he did not feel that he was justified
in permitting Lynch’s advertising to go out
as it was. The result was that, just before the
time came when copy must be sent to the magazines,
newspapers, and street-car advertising companies,
Jessup called his old advertising manager into conference
and for a week they struggled together, revising the
copy, rewriting the selling argument, and placing
emphasis in clear, strong, unforgetable figures where
it would do the most good.
WHY THE “GREAT FIND” WAS A DISAPPOINTMENT
The result of all this was that Lynch,
seeing the writing on the wall, tendered his resignation which
was all too gladly accepted. In offering his
resignation, however, Lynch had stipulated that he
was to receive four thousand dollars out of the six
thousand five hundred still due him on his year’s
contract. President Jessup’s error in selecting
an employee had cost him ten thousand dollars in salary.
Besides this was the still larger sum in expenses,
in wasted effort, and in the disorganization of his
entire factory and selling force as the result of the
introduction of a man who did not belong there.
His mistake was due to two fundamental
errors. In the first place, the facts that a
man is personally agreeable, that he belongs to the
same political party, that he belongs to the same
lodge or fraternity, that his ideas and opinion on
matters outside of business agree with his employer’s,
are merely incidental and by no means adequate reasons
for employing him. Nor is the fact that he has
made a good record, even an extraordinary record,
in some other line of business a good reason for employing
him. Perhaps, on the other hand, the fact that
his record is made in a totally different business
is a good reason for not employing him. It certainly
was so in this case.
In the second place, President Jessup
did not take into consideration the natural aptitudes
of his man, natural aptitudes which he might very easily
have determined with a moment’s casual observation.
Lynch was exceedingly fine in texture; his hair, his
skin, his features, his hands, and his feet were all
fine and delicate. He, therefore, loved beauty,
refinement, small articles, fine lines, elegant designs.
These things appealed to him strongly, and because
of this he was able to make them appeal to others.
Anything which was heavy, rough, coarse, crude, uncouth,
or ugly repelled him. He could not take an interest
in it except in the most theoretical way. For
this reason he could not interest others in it.
He had an unusual knack for selling things to people
which would appeal to their love of the beautiful
and their desire for adornment; in short, to their
vanity; but he had no qualifications for selling to
people on a purely commercial basis, and especially
selling something which was so matter-of-fact and
commonplace in its character as the saving of coal
and the freedom from necessity of frequent attention.
A WEAK MAN AND HIS TEMPTATION
In the winter of 1914-1915, the people
of New York were shocked at the downfall of a man
who had held a very high social, church, and business
position. He had a wife and two or three beautiful
children; he occupied a very prominent place in church
and Sunday-school; he was well connected socially;
he was a prominent member of one of the more popular
secret fraternal organizations; he had a good position
at a large salary, and enjoyed the complete confidence
and respect of his employers and business associates.
Like a bolt out of a clear sky, therefore, came the
revelation that he had robbed his employers of more
than a hundred thousand dollars. This money he
had lost in speculation.
It was the old, old story. He
had begun speculating with his own reserve; this was
quickly wiped out. Then, in order to win back
what he had lost, he had begun to borrow, little by
little from his employer. He would win for a
little while; then he would lose, and, as a result,
would have to borrow more in an attempt to make good
his losses and repay what he had borrowed.
This man’s employers had to
make good a loss of about one hundred and twenty-two
thousand dollars. In addition to this, they lost
time, money, service, energy, and physical well-being
because of the upset in their business and the bitter
disappointment to them in the defalcation of their
trusted employee. They also spent money tracing
him in his flight and bringing him back to face trial
and receive his penalty. More money was spent
trying to discover whether he had concealed any of
the funds he had stolen, so that they might be recovered.
All of this might have been saved and the man himself,
perhaps, might have been protected from the fate which
overtook him, if, instead of judging him by his church
record and his pleasing personal appearance and manner,
they had taken the trouble to learn something about
the external evidences of weaknesses which this man
possessed in such a marked degree.
WHY HE GAMBLED AND STOLE
If they had learned some very simple
principles, they would have been able to determine
at a glance at his curly blond hair; by his secretively
veiled eyes; by his large, somewhat fleshy nose, not
particularly high in the bridge; by the weakness and
looseness of his mouth, and the small and retreating
contour of his chin, and by other important indications,
that he was selfish by nature, grasping, extravagant,
too hopeful, too optimistic, too fond of money, too
self-indulgent; that he lacked conscientiousness;
that he lacked caution; that he lacked foresight; that
he lacked any very keen sense of distinction between
what was his and what belonged to others; that he
lacked firmness, decision, self-control, will-power.
Notwithstanding his lack of all these things, he had
made a success for himself, up to the time of his
defalcation, by means of a keen, penetrating intellect,
excellent powers of expression, the ability to make
himself agreeable, ease in mingling with strangers,
a natural talent for piety and pious profession, and
considerable financial and commercial shrewdness.
A man of this type is nearly always
a gambler if he has an opportunity; but he ought to
be placed in a position where there will be no temptation
to him to rob others to satisfy his gambling proclivities.
He is one of the last men in the world who ought to
be placed in a position of responsibility, trust,
and confidence. For the protection of others and
for protection against himself, he ought to be under
the most careful supervision. His intellectual
powers, his suavity, his ability to meet and handle
strangers, his commercial and financial shrewdness,
ought all to be given full scope by his employers,
but any opportunity to handle money or help himself
to the funds of others should be carefully shut away
from him.
AN ENGINE WITHOUT A BALANCE WHEEL
Some years ago we had an opportunity
to look into the affairs of a mail-order house which
had just failed for a large sum, so that its creditors,
in the final adjustment, received about eleven cents
on a dollar for their claims. The business had
been established by a capitalist of considerable wealth,
who had made his money in an entirely different line.
For some years it was operated in a conservative way
by a man who had had years of experience in the mail-order
business. The man was well along in years and
rather old-fashioned in his ideas. While his management
was safe and sane, it had not produced a very large
return upon the capital investment. For this
reason, the owner determined to engage, as advertising
manager, a young man who had several years’ successful
experience in advertising, but no first-hand knowledge
of the mail-order business. The young man did
brilliant work. The business of the house began
to grow, dividends began to come in, and the owner
was delighted. But the new advertising manager
and the old general manager did not get along well
together. The young man was progressive, optimistic,
had ideas of expansion and growth, while the old man
was conservative, careful, and somewhat out of date
in his ideas as to business.
There could be no result of such a
combination except the final resignation of the old
general manager. This was only too gladly accepted,
and the young man who had come in as advertising manager
was placed in full charge. Following his appointment
there was a period of rapid expansion. Many new
lines were added; the concern rented two more floors
in the building where it was located, and eventually
purchased ground and built a fine new building.
The payroll doubled, then trebled, then quadrupled.
All these things, of course, took more capital, and
the owner was compelled to add many thousands of dollars
to his original investment, first, for permanent improvement;
then, from time to time, for working capital.
He was glad to do this, because the business was growing.
There seemed to be every prospect that in the near
future there would be profits far in excess of anything
the owner had ever dreamed of under the old management.
SUPERSTRUCTURE WITHOUT FOUNDATION
Then came a time when other ventures
of the owner compelled the use of all of his spare
capital. He could no longer add to the funds invested
in his mail-order business. He called his new
general manager in and said: “I have put
a great deal of money into this mail-order business.
You have your beautiful new building; you have a goodly
amount of working capital; you have expanded and added
new lines; and I think the time has come when you
ought to be able not only to run along without any
more investment on my part, but very soon to show
me a nice little profit. I assure you that it
will come in exceedingly handy in the new venture which
I have undertaken.”
“Oh, certainly,” the young
man said, “there is no doubt that we shall soon
be paying you larger profits than any other enterprise
you control, with the new business we have secured
and the splendid profits on all lines we are now handling.
There is no reason why we should need any more capital,
and I do not think it will be very long before we will
have repaid you in dividends for every penny of money
you have recently put into the business.”
And so the owner turned his back on
his mail-order business and gave his time, thought,
and energy to his other ventures. Reports, of
course, reached him regularly, but he had full confidence
in the manager, and he was very busy, so he paid but
little attention to them.
THE INEVITABLE COLLAPSE
A little more than a year had passed
when the capitalist was profoundly astonished and
dismayed to have one of his best business friends call
upon him and request: “Charlie, I wish
you could do something for me on that account.
It’s long past due and it’s getting altogether
too large for me to carry as business is now.”
“Why, what account is that?
I didn’t know I owed you a cent.”
“Why, for that mail-order business
of yours. They’ve been ordering goods from
me for over a year now, and what they have ordered
during the last six months has not been paid for.
I knew that you were good, of course, and so was perfectly
willing to extend the credit. But you know, as
a businessman, that there is a limit to such things,
and I think it has about been reached. I hope
you can take care of it immediately, as I can very
readily use the funds.”
“Why, how much is this wretched
account of mine, Will? I didn’t know I
owed you a cent. It can’t be very much.”
“Well, it all depends upon what
you call very much. It’s something like
thirty-five thousand dollars.”
“Thirty-five thousand dollars!
Why, man, you must be dreaming,” and the capitalist
turned to his telephone and called up the general manager
of his mail-order business.
“Why, yes,” came back
the cheerful, confident tone of the optimistic young
manager, “we do owe them around thirty-five thousand,
I think. I supposed, of course, you knew all
about it. I’ve been sending my reports in
every week.”
“But why haven’t you paid
it? Certainly your sales are big enough and your
income from them good enough for you to pay your bills.”
“Well, I’ll tell you;
it is taking us just a little longer for us to get
on our feet than I had expected. Then, after your
decision not to put any more money into the business,
I found it necessary, in order to round out and complete
our line, to add some new items which cost us quite
a little. But we are in good shape now and the
sales are increasing. We shall soon be able to
take care of all of our outstanding obligations.”
“How much are your outstanding
obligations?” asked the capitalist, with a sinking
heart.
“Well, about two hundred and
fifty thousand dollars, I should say. But it
won’t take us long to clean that up now that
we’ve squared away.”
“You’d better come right
over here and bring your books with you. I want
to go into this thing.”
WHY HE FAILED
It took only a few hours’ investigation
of the books to convince the capitalist that his mail-order
business was hopelessly insolvent. It took expert
accountants to find out why it was insolvent.
The trouble was that the young manager had proceeded
with only the vaguest and roughest kind of an estimate
of cost, based, not upon facts, but mostly upon his
own superb guesswork. New business had been brought
in by reducing prices. “Low prices”
had been one of the slogans of the young man’s
campaign, and he had cut under all of his competitors.
On the other hand, there had been the slackest kind
of management inside. Overhead expenses had mounted
and mounted. The young man had been altogether
too easy and generous in fixing salaries, granting
promotions and increases, and in giving positions to
those who applied. He was really a splendid young
fellow, with a sympathetic heart and a generous hand,
and it was very difficult for him to turn away anyone
who could tell an artistic hard-luck story. Expensive
equipment had been purchased which had far greater
capacity than the needs of the business required;
therefore, many machines and other fixtures had stood
idle seventy-five per cent of the time, eating up money
in interest charges, depreciation, space, light, heat,
and other expenses. In addition to these out-and-out
expenditures, there were dozens of little leaks in
all the departments of the business, all busily draining
away not only possible profits, but the working capital,
and, finally, the limit of the concern’s credit.
As a result of this kind of management,
the final accounting showed the liabilities of the
concern to be in the neighborhood of four hundred
thousand dollars and its assets only about forty-five
thousand. No one could be found to take the business,
even as a gift, and assume its obligations. The
owner himself had his capital so tightly involved in
other ventures that he was unable to save this concern,
and it was therefore sold under the hammer. The
creditors received their little eleven cents on the
dollar. The owner’s capital investment was,
of course, a total and complete loss.
This man made his mistake in placing
a business in which there is a multitude of detail
and a necessity for the closest possible scrutiny of
every cent of expenditure a business which
must be done upon the smallest possible margin in
order to be successful in the hands of a
man who could look only outward and forward and upward.
The young man was, indeed, a splendid business getter.
He was a natural-born advertiser, salesman, and promoter.
His personality was forceful, pleasing, and magnetic.
In his intentions and principles he was honest and
highly honorable. He was keen, positive, quick
in thought, quick in action, progressive, eager, buoyant;
he had a splendid grasp of large affairs, principles,
and generalities. But he had no mind for details;
he rather scorned them. He was perfectly willing
to leave the details to someone else, and even then
did not care to hear any more about them himself.
He never ought to have been placed in charge of a
business involving such minute carefulness as the mail-order
business. He was dangerous in any position of
responsibility without a partner or an auditor and
treasurer competent to look after the finances and
all of the details of the accounting and administration.
This young man’s function was getting in the
business, but he was not equipped by nature or by
training to take care of the business after it came
into the house or to administer the funds which came
in with it. The capitalist would have known,
if he had exercised one-half the care in choosing a
general manager that he did in selecting a driving
horse, that the young man was unfitted for the work
he was expected to do.
A COMMON TYPE
He would have known that anyone as
blonde in coloring and as round-headed as this young
man was unfit for a position which required the minutest
and most careful scrutiny of every detail of administration.
He would also have noticed his wide-open, credulous,
and generous eye; the narrowness of his head just
behind the ears, indicating his inclination to side-step
anything in the nature of a disagreeable contest or
combat. The high dome of his head just above
the temple and the turned up tip of his nose, both
indicating extreme optimism; his very short fingers,
indicating dislike of detail and the inability to
handle it; his rather soft-elastic consistency of
hand, showing inability to bear down hard and firm
in cutting expenses and holding down salaries.
This young man’s type is very
common. We meet it constantly in business, and
wherever we have met it, we have always found that,
unless it was associated with a man of dark complexion,
hard consistency, keen, shrewd eyes, the ability to
fight and to stick, a sort of bull-dog tenacity, it
simply ran away in over-optimistic ventures, dissipated
its earnings, and ended in dismal failure.
ROOSEVELT AND TAFT CONTRASTED
When Mr. Roosevelt was about to end
his term as President of the United States in 1907,
he and his more prudent advisors did not consider it
good political judgment for him to seek at that time
nomination for what would have been, in effect, a
third term. He therefore began to cast about to
find a successor who would carry out his policies.
As President, he had inaugurated certain policies
of administration which he regarded as being of the
highest possible importance to the country, and to
the world at large. We are not here discussing
the common sense, wisdom, and statesmanship of those
policies. The fact to which we are calling attention
is that Mr. Roosevelt wished to use his influence as
President and as the leader of his party to have placed
in nomination, as his successor, a man upon whom he
could rely to continue to administer the office of
President according to the policies he himself had
inaugurated.
Mr. Taft had long been a member of
Mr. Roosevelt’s cabinet and had also been a
very close personal friend. As Governor of the
Philippines, and as Secretary of War, he had made
a splendid record and was considered to be one of
the most loyal and able of the President’s official
family. Accordingly, he was selected by Mr. Roosevelt
as his successor. In his campaign for election,
and in his inaugural address, Mr. Taft repeatedly
gave assurance to the voters that it was his intention
to carry out the Roosevelt policies. There is
practically no one, even those who disapprove most
heartily of Mr. Taft’s record in the Presidency,
who thinks that he was anything but sincere and honest
in making these promises to the voters.
HOW IT WORKED OUT
Now, without discussing for a moment
Mr. Taft’s administration as President from
the standpoint of its true value to the country, or
the actual quality of his statesmanship, there is
no question in the mind of anyone that he signally
failed to carry out the Roosevelt policies. In
fact, he became the titular leader of that faction
of the Republican party, before the end of his administration,
most violently opposed to the Roosevelt policies.
He has subscribed to and preached a totally different
political doctrine from that of his former friend and
chief ever since. This course of action may have
been right; it may have been wrong; it may have been
wise, or it may have been unwise. It may have
been fully justified, or it may not have been justified.
These are not questions which interest us here.
The point is that Mr. Roosevelt, in
all good faith, and believing in the wisdom of his
choice, selected Mr. Taft to carry out his policies
in the government, and that Mr. Taft, no doubt with
the best of intentions, failed to carry out those
policies. The result was a split in the Republican
party, the election of a Democratic President and Congress,
and other far-reaching consequences, the full meaning
of which we have not yet begun to see. They may
be good; they may be unfortunate. That is not
the question at issue. The question is, could
Mr. Roosevelt, if he had had a scientific understanding
of human nature, have foretold Mr. Taft’s course
of action?
INDICATIONS OF DIFFERENCES IN CHARACTER, IDEAS, IDEALS, AND ACTIONS
The Roosevelt policies were aggressive
and bold, cutting across traditions, flinging down
the gauntlet, and throwing defiance into the faces
of powerful political and business interests.
They assumed for the executive office at least all
of the powers which, according to the Constitution,
belong to it, working in harmony with a group of men
who had interested themselves in a number of progressive perhaps
some might say radical reform measures.
Furthermore, these policies were a perfectly natural
expression of Mr. Roosevelt’s personality.
Do Mr. Taft’s physical characteristics,
as easily observable indicate that he is of a character,
temperament and aptitude to continue such policies
as these. A comparison of the two men should give
us the answer.
Mr. Taft is very much lighter in color
than Mr. Roosevelt. As a general rule, the lighter
blond coloring is an indication of mildness of disposition,
instead of the fierceness and eager determination to
dominate of the man who is as ruddy as Mr. Roosevelt.
Mr. Taft’s forehead is very
much more practical in type than Mr. Roosevelt’s.
He is, therefore, far more interested in the practical
application of such principles as he has than in theories,
hypotheses, and reform.
Mr. Taft’s nose, by its roundness
and softness of contour, indicates mildness, good
nature, refinement, and delicacy of feeling, while
Mr. Roosevelt’s is the large-tipped, bony-bridged
nose of aggressiveness and combativeness.
Mr. Taft’s mouth is a good-natured,
smiling, laughing, jovial mouth, instead of the grim,
hard, fighting mouth as shown in Mr. Roosevelt’s
type.
Mr. Taft’s chin is of the rounded
and rather retreating type, an indication that he
is probably far better qualified by disposition to
follow a strong and aggressive leader than to take
the aggressive, dominating, fighting leadership himself.
Mr. Taft is a very much larger man
than Mr. Roosevelt. This, while not particularly
important, is just one more indication of his good
nature and his dislike for a hard, grueling fight.
It is an interesting fact that almost all of the great
fighters of the world have been little men. Alexander,
Cæsar, Napoleon, Grant, Lord Roberts, Sheridan, Sherman,
Wilhelm II, and many others have been below medium
in stature. Of the others, Kitchener, Wellington,
Frederick the Great, Washington, and von Hindenberg
have been men of not more than medium size. It
is almost unprecedented to find a fighter in a man
of Mr. Taft’s huge size.
In structure, Mr. Taft is essentially
of the judicial type. This type is always a defender
of property, an upholder of the Constitution, a strong
advocate of making the best of things as they are,
rather than plunging into violent innovations, the
results of which are unknown and may very easily prove
to be disastrous. On the other hand, Mr. Roosevelt
is of restless, active, pioneering structure the
bony, muscular type of man who has always led reform
movements and led in fighting for changes he thought
would add to the freedom of humanity.
Mr. Taft’s texture is finer
than that of Mr. Roosevelt. He is, therefore,
more interested in the refinements, the luxuries, and
the delicacies of life than is Mr. Roosevelt.
He is also less vigorous, less virile, and less insistent
upon reform and the right of the people to rule.
It is an interesting fact that most of the great friends
of the people, most of those who are eager in demanding
the rights of the proletariat, are men of medium or
coarse texture.
Mr. Taft is soft elastic in consistency
of fiber, while Mr. Roosevelt is hard elastic.
This indicates more impressionability or amenability
to influence, more desire for finding an easy and
pleasant way to accomplish his end on the part of
Mr. Taft than on the part of Mr. Roosevelt.
In Mr. Taft the vital element leads in
Mr. Roosevelt, the motive. The vital element
conduces to putting on of flesh, enjoys the good things
of life, loves an easy time, and naturally inclines
to make the best of things as they are. On the
other hand, the motive element demands outdoor activity,
freedom, liberty of movement, and not only liberty
for itself, but liberty for everyone else.
Mr. Roosevelt’s jaw is square
and determined, which shows an inclination to push
things through regardless of obstacles; to pursue his
ends no matter what difficulties stand in the way.
Mr. Taft’s jaw is rather rounded and not so
prominent. This indicates less determination,
less perseverance, less persistence in pushing against
obstacles and difficulties.
Note the difference in width between
Mr. Roosevelt’s and Mr. Taft’s head just
above the ears. Mr. Roosevelt is very wide-headed.
This indicates energy, aggressiveness, impatience,
a certain amount of destructive tendency. It
is this which not only makes Mr. Roosevelt an aggressive,
eager, fighting, dominating politician and statesman,
but also a mighty hunter.
On the other hand, Mr. Taft’s
head is medium narrow just above the ears. This
indicates mildness, an inclination to use diplomacy
rather than force, and a tendency to take things as
they are rather than to push ahead aggressively and
make radical changes.
Mr. Roosevelt’s head is high
in the crown. Mr. Taft’s head is low in
the crown. A high crown indicates firmness, decision,
love of power, love of authority, a demand to rule,
and great ambition. A low crown, on the other
hand, indicates amenability to authority, a willingness
to compromise, and a lack of domineering quality.
Compare the expression of the two
men. Mr. Roosevelt’s expression is intense,
vigorous, and almost belligerent. Mr. Taft’s
expression is mild, calm, judicial, good-natured,
and jovial.
By what stretch of the imagination
could anyone suppose that a man of Mr. Taft’s
character and aptitudes, as shown by the indications
pointed out in the foregoing, could even begin to
carry out the policies of a man of Mr. Roosevelt’s
character, as shown by the indications we have pointed
out? And yet, all of the political history of
the United States since 1909 has been completely changed
as the result of Mr. Roosevelt’s lack of knowledge
of the plain facts of the science of human nature.
Indeed, the result of Mr. Roosevelt’s choice
of a successor is found in Mexico, in Germany, in
England, in France, and, in fact, throughout the world.
IF NOT SCIENTIFICALLY, HOW?
Woodrow Wilson has been criticized,
perhaps, as severely for his selection of men for
various posts in his administration as for any other
cause, if reports are to be believed. He has
probably suffered far more from unfortunate selection
of lieutenants and of men for special tasks, and has
more deeply regretted his mistakes of this nature,
than any other thing in his administration up to the
time that these lines are written.
The few examples we have given in
this chapter of men who gave excellent promise and
then failed to live up to their expectations are typical.
They are occurring every day in every line of business
and industry, as well as in politics and government.
We are told by some who have made a study of this
subject that the only way to find out what a man can
do, what his aptitudes are, what are his abilities,
his capacities, his type, and what his performances
will be, is to put him in a place where he will have
an opportunity to show what there is in him.
If this is the best that science can do for us, we
are, then, groping in darkness through a tangled maze
of pitfalls. We have nothing left but to go on
using disastrous and impracticable methods in the
selection of men for commerce, for industry, for financial
responsibility, and for the highest positions of honor,
responsibility, and power in the gift of the people.