Writers of books on etiquette uniformly
accept tipping as the correct social usage. They
state just the amount that it is proper to give on
various occasions and thus do their utmost to rivet
the custom upon the people.
A few extracts from such books will
be given here to show how the custom is strengthened
by the arbiters of etiquette. Those masses of
Americans who are aspiring to a broader culture naturally
turn to these books, and have their Americanism poisoned
at the very start. They are educated to believe
that tipping is essential to social grace. The
feature departments of newspapers in answering queries
about tipping usually confirm this impression, though
now and then a side-swipe is delivered at the extortionate
attitude of the serving persons.
HOTEL FEES
Taking up the hotel first, the following
advice is from “Everyday Etiquette”:
“A porter carries a bag and he
must be tipped; another carries up a trunk, he
must be tipped; one rings for ice water and the boy
bringing it expects his ten cents; one wants hot water
every morning and in notifying the chambermaid
of this fact, must slip a bit of silver into her
palm. The waiter at one’s table must be
frequently remembered, and the head waiter will
give one better attention if he finds something
in his hand after he shows the new arrival to
a table, and, of course, on leaving one will give
a fee.
“It is usually best for a transient
guest to fee the waiter at each meal, since another
man will probably be in attendance at the next
one. The usual rate is to give 10 per cent. of
the sum paid for the lunch or dinner ten
cents being the minimum except at a restaurant
of humble pretensions, where five will be gladly accepted
by the waitress.”
If the waiters and other hotel employees
had written the foregoing themselves could they have
put it more strongly? Note the advice to tip
the waiter at each meal because a new one may be on
hand at the next meal! This implies that the
failure to tip is a grave offense, and that no risk
of giving it must be taken. The patron may rest
assured that a new one will be on hand at the next
meal, for the head waiter shifts them about for exactly
that reason to make the patron tip again.
However, in this same book, there
is a reluctant note, as shown by the following extract:
“We may rebel against
the custom and with reason. But as not one
of us can alter the state
of affairs, it is well to accept it
with good grace, or reconcile
oneself to indifferent service.”
Hotel managers will read this with
entire approval. And yet, consider what a contradiction
it is for a hotel to advertise its service at such
and such rates and then subject its guests to “indifferent
service” if they do not cross an itching palm
at every angle in the building!
TIP OR BE INSULTED
Any one who conscientiously objects
to tipping knows how true it is that in the “best”
places, with one or two notable exceptions, not only
“indifferent service” but positively insulting
deportment may be expected from the servitors if the
tips are omitted.
The servitors are aggressive because
their remuneration depends upon what they can work
out of the patrons. The employer had hired them
on the understanding that any compensation they receive
must come from the gratuities of patrons. In
certain hotels the management carries the exploitation
to the point of charging the servitors for the privilege
of working the patrons. The tipping privilege
in one hotel has been sold as high as $10,000 a year!
The economic pressure of tipping upon
the patron causes one authority on etiquette, “Good
Form For All Occasions,” to exclaim:
“Women of frugal mind endeavor
to call on these functionaries as little as they
can because the cents readily mount into dollars.
The elevator-boy receives fewer tips than his peripatetic
brother and need not be feed after a short stay.”
Here is proof that those who from
economic or ethical reasons do not wish to tip are
persecuted. They are advised that the easiest
way to avoid the displeasure of servitors is to call
on them for service as little as possible! The
two dollars or more they pay at the hotel desk for
a day’s domicile must be exclusively for the
privilege of sitting in a chair or sleeping in a bed.
The moment they require the service of any of the
employees about the building, they are under a second
obligation to pay. And yet, hotels prate about
their “hospitality.” The Barbary
pirates were hospitable in the same way after
you paid the tribute!
HOW THE BOOKS HELP
“The Cyclopaedia of Social Usage”
states the tipping obligation as follows:
“In a large and fashionable hotel
generous and widely diffused gratuities are expected
by the employees. The experienced traveler
usually distributes in gratuities a sum equal to ten
per cent. of the amount of the bill. It is
customary when a lengthy sojourn is made in an
hotel or pension to tip the chambermaid, the various
waiters and the porter who does one’s boots,
once in every week. Once in every fortnight the
head waiter’s expectations should be satisfied,
and where an elevator boy and doorman are on duty,
they, too, have claims on the purse of the guest.
“In a fashionable European hotel
the rule of tipping a franc a week all around
may safely be observed during a long stop. But
at the hour of departure something extra must be
added to the weekly franc, and the head waiter
will scarcely smile as blandly as need be if he
is not propitiated with gold.”
Others, the writer says, have claims
that it is well to recognize and meet before they
urge them.
Practically all the books on etiquette
have the same note of subserviency to the custom.
The point to be remembered is that, without being
conscious of it, these writers are in league with the
beneficiaries of the custom to perpetuate and extend
it. Most of the authors think the custom is right,
they have the aristocratic viewpoint that servants
should “know their place” and, in a republic,
be made to acknowledge it by accepting a gratuity.
Others simply take conditions as they find them and
write to inform readers how to avoid unpleasant incidents.
But regardless of the opinion of the writers on the
ethics of the custom, the books are one of the principal
supports of the custom.
Leaving the hotel, and considering
the tipping custom in its relation to private hospitality,
we find this advice in “Dame Curtesy’s
Book of Etiquette”:
“It is customary to
give servants a tip when one remains several
days under a friend’s
roof. The sum cannot be stated but common
sense will settle the question.”
IN PRIVATE HOUSES
The theory of tipping to servants
in private homes where one may be a guest is based
on the assumption that one’s presence gives the
servants extra work and they should be compensated
therefor. The extra work undoubtedly is involved,
but in a really true conception of hospitality, should
not the servants enter into it as much as the hosts?
Or, if the guest entails extra work should not the
host’s conception of hospitality cause him or
her to supply the extra compensation? The guest
who tips servants in a private home implies that the
host or hostess has not adequately compensated them
for their labor.
The tips under such circumstances
are a reflection upon the hospitality of the home.
A host should ascertain if servants consider themselves
outside the feeling of hospitality and pay them for
the extra work, thus giving the guest complete
hospitality. It is bad enough to tip in a hotel,
for professional hospitality; to tip in a private home
is, or should be, an insult to the host.
ON OCEAN VOYAGES
The same author advises in regard
to the Pullman car that “a porter should receive
a tip at the end of the journey, large or small according
to the length of the trip and the service rendered,”
and then considers the custom aboard a ship, as follows:
“There is much tipping to be done
aboard a ship. Two dollars all around is
a tariff fixed for persons of average means, and this
is increased to individual servants from whom extra
service has been demanded.”
The traveler boards a ship with a
ticket of passage which includes stateroom and meals
and all service requisite to the proper enjoyment of
these privileges. The stewards and other employees
on board are expressly for the purpose of giving the
service the ticket promised. Hence, extra compensation
to them may be justified only as charity. They
cannot possibly render extra service for which they
should be paid. If a passenger called upon the
engineer to render a service, that employee would
be rendering an extra service, but stewards and stewardesses
and like employees are aboard to render any service
the passenger wants or needs. Moving deck chairs,
bringing books, attending to calls to your stateroom,
serving you food and the like duties are all within
the scope of their regular employment.
But read another writer’s pronouncement:
“At the end of an ocean voyage
of at least five days’ duration, the fixed
tariff of fees exacts a sum of two dollars and a half
per passenger to every one of those steamer servants
who have ministered daily to the traveler’s
comfort.
“Thus single women would give
this sum to the stewardess, the table steward,
the stateroom steward, and, if the stewardess has
not prepared her bath, she bestows a similar gratuity
on her bath steward. If every day she has
occupied her deck chair, he also will expect two
dollars and fifty cents.
“Steamers there are
on which the deck boys must be remembered
with a dollar each, and where
a collection is taken up, by the
boy who polishes the shoes
and by the musicians.
“On huge liners patronized by
rich folks exclusively, the tendency is to fix
the minimum gratuity at $5, with an advance to
seven, ten and twelve where the stewardess, table steward
and stateroom steward are concerned.”
Then follow instructions to tip the
smoking-room steward, the barbers and even the ship’s
doctor!
THE “RICH AMERICAN” MYTH
It is small wonder, in view of the
nature of the literature of tipping, that Europe has
found American travelers “rich picking.”
Before embarking on the first trip abroad the average
American informs himself and herself of what is expected
in the way of gratuities, and everywhere the tourist
turns in a library advice is found which effectually
throws the cost of service upon the patron. Railroad
and steamship literature usually avoids the subject
because these companies do not want to bring this
additional expense of travel to the attention of the
public. A steamship folder will state that passage
to London is ninety dollars, including berth and meals,
but gives no hint that the tips will amount to ten
dollars more!