“We face a condition, not a
theory,” assert those employers who defend their
adaptation of wages to the tipping custom. “The
public seems determined to bestow gratuities, and
if we paid full wages in addition, our employees would
be the highest paid workers in the world.”
But two wrongs do not make a right.
THREE KINDS OF EMPLOYERS
Employers who profit by tipping are
classified as follows:
1. Those who pay living
wages and positively forbid gratuities.
2. Those who pay average
competitive wages and maintain a
passive attitude toward gratuities.
3. Those who pay minimum,
or no, wages, and aggressively exploit
the propensity to give.
At present the first class constitutes
almost an infinitesimal minority. Here and there
in large cities there are barber shops which advertise
a “No-Tip” policy, and occasionally a
hotel or restaurant.
In the second class are most of the
moderate-price places catering to the public.
The employers and employees welcome gratuities but
do not make them the prime object in their relations
with patrons.
The third class includes the high-grade
hotels, sleeping car companies, expensively conducted
restaurants and like enterprises. This is the
class which sets the pace through the patronage of
the socially or financially prominent.
A few of the more noteworthy employers
who profit by the custom follow:
The Pullman Company,
The Hotel Company,
The Taxicab Company,
The Transfer Company,
The Steam Ship Company,
The Master Barber,
The Apartment House Owner,
The Restaurant,
The Telegraph Company.
That an organized conspiracy exists
between employers and employees to exploit the public
is realized vaguely, if at all, by the average patron.
Proof of this allegation may be found
at the cashier’s desk of almost any restaurant
or hotel. The waiter invariably is given change
that will make it easy for the patron to tip.
He returns with the change arranged in such a way
on the tray that the patron must fumble over all of
it if he wants the full amount. The employer’s
and the waiter’s theory is that, rather than
do this, he will leave a dime or a quarter in one
corner. In a barber shop the patron always receives
small change so that it will be easy to “remember”
the porter.
Yet, such a practice is the mildest
indictment that may be brought against employers for
entering a conspiracy to exploit patrons.
SELLING THE TIP PRIVILEGE
In New York and Chicago particularly,
many employers went so far (and still maintain the
practice) as to sell to outside persons and companies
the privilege of collecting the tips in their places
of business. That is to say, these outside parties
were to furnish waiters, cloak room attendants and
other employees to the hotel or restaurant and depend
upon the tips for their remuneration.
So large was the sum realized from
tips that the hotels and restaurants actually charged
the outside parties thousands of dollars for the concession.
In Illinois a law was passed in 1915 aimed directly
at this organized phase of the custom. It prohibited
hotels and others from selling tipping privileges.
The men who owned such privileges promptly went to
law to test the constitutionality of the act.
To the tip-taker anything is unconstitutional that
interferes with his graft!
At the time the law went into effect,
the situation was reported in the Chicago Tribune
as follows:
“The state will have
a fight on its hands before the Chicago tip
trust ... releases its clutch
on the pocketbooks of hotel and
restaurant patrons.
“At midnight last night ... there
was no indication the largess was going anywhere
else than it has gone before ever since a commercial
genius capitalized the well-known generosity of the
dining and wining public straight into
the coffers of the trust.”
The manager of one of the leading
hotels said that lawyers for the hotel had served
notice on the head of the biggest of Chicago’s
three tip trusts to withdraw his minions.
“Do you contemplate
returning part of the money paid for the concession?” he was
asked.
“That,” the manager
replied, “is a detail.”
“Do you think it possible
(the head of the tip trust) will
resist expulsion?”
“Hardly. We’ll
just put in a crew of our own and that will end
it.”
“Have you heard a report
that the tip trusts contemplate
standing by their guns and,
if necessary, charging a 10 cent fee
for checking hats and coats,
anticipating the tip?”
“That’s preposterous.”
After such evidence, patrons of hotels
and other public service places hardly will feel as
cheerful in giving tips as they may have felt before
being enlightened. Here was a typical instance
of a hotel advertising such and such rates for rooms
and food with the plain inference that patrons had
no other obligation. Then the management goes
out and sells the right to exploit the patrons, thereby
filling its dining rooms and cloak rooms with employees
who must exact tips if they are to be paid at all
for their work!
ARE YOU A BENEFACTOR?
A small part of the public cares nothing
about this and will tip regardless of the conditions
of employment of the servitors. This element
simply enjoys the grandiloquent role of Bestower of
Largess. But the vast majority of Americans has
followed the custom under duress. This majority
finds it repugnant to tip on the assumption that the
employee alone profits by its generosity; and to discover
that the employer as well profits by it in
fact secretly devises methods of encouraging the tipping will
confirm the majority in the thought that the custom
is wholly bad.
Under which school of economics, or
ethics, can such a system be justified?
The assertion of employers that tipping
is the spontaneous impulse of patrons and that they
cannot afford to pay living wages in addition is seen
to be without foundation in conspicuous instances.
Such spontaneity as exists they stimulate and exploit
for their own profit.
Conceding that the development of
tipping has thrown employment upon an abnormal basis,
the question arises, if tipping is abolished should
the increase in wages be borne exclusively by the
employer?
To the extent that employers make
extraordinary dividends out of the custom the extra
cost of operation through normal wages should be borne
by them without increased tariffs to patrons.
Competition in the hotel business, for example, has
been adjusted to the custom of tipping and the sudden
throwing of a bona fide wage system upon such employers,
without an increase in revenues, would be disastrous.
A REASONABLE SOLUTION
The solution in certain instances
might be found in a joint obligation of patron and
employer. The employer says: “I have
been able to give you food at such and such a price
because I have not had to charge to it the cost of
waiter hire. If the public discontinues gratuities
to my employees, I must raise the price of food to
cover this deficit.” The patron replies:
“Upon proof that your food tariffs have not included
the item of waiter-hire, I will pay more for my meals
if they are served free.”
The goal of a reform in tipping is
to make one payment and that one to the
employer cover every expense of the patron.
Even if the public should have to
pay more for food, lodging and other service, if tipping
is abolished, an immense advance in sound economics
and democratic ethics would be made in eliminating
the double-payment system. Where two payments
are made to employer and employee it
is inevitable that the patron will lose.
It should be understood, however,
that a large part of the $200,000,000 or more given
annually by Americans in gratuities is sheer waste
because it is given for absolutely nothing in return.
Such waste should be eliminated without consideration
of employer or employee.
So long as employers assume that the
public will pay part or all of the wages of employees,
so long will the employees be under the necessity of
resorting to outrageous tactics coddling
the patron who does tip, insulting and neglecting
the one who does not tip in order to obtain
pay for their services.
Employers must come to the viewpoint
that tipping is morally wrong, and therefore of necessity,
economically unsound. The money they make out
of tipping is tainted money. Employees should
be engaged on wages that are adequate without regard
to any gratuities that may be given.