There are certain professions, in
themselves honest, useful, and even estimable, for
which society has agreed to entertain a feeling of
contempt. It is, for instance, very difficult
to think of a curate as anything except a butt for
satirists, or to be respectful to the profession of
tailoring, although many a man for private pecuniary
reasons is meek before the particular individual who
makes his clothes. Yet the novelist and the playwright,
who hold the mirror up to modern humanity, are occasionally
kind even to curates and tailors. There is a
youthful athlete in Holy Orders who thrashes, to our
immense admiration, the village bully, bewildering
his victim and his admirers with his mastery of what
is described a little vaguely as the ’old Oxford
science.’ Once, at least, a glamour of romance
has been shed over the son of a tailor, and it becomes
imaginable that even the chalker of unfinished coats
may in the future be posed as heroic. There is
still, however, a profession which no eccentric novelist
has ever ventured to represent as other than entirely
contemptible. The commercial traveller is beneath
satire, and outside the region of sympathy. If
he appears at all in fiction or on the stage, he is
irredeemably vulgar. He is never heroic, never
even a villain, rarely comic, always, poor man, objectionable.
This is a peculiar thing in the literature of a people
like the English, who are not ashamed to glory in their
commercial success, and are always ready to cheer
a politician who professes to have the interests of
trade at heart. Amid the current eulogies of
the working man and the apotheosis of the beings called
’Captains of Industry,’ the bagman surely
ought to find at least an apologist. Without
him it seems likely that many articles would fail to
find a place in the windows of the provincial shopkeepers.
Without him large sections of the public would probably
remain ignorant for years of new brands of cigarettes,
and dyspeptic people might never come across the foods
which Americans prepare for their use.
Also the individual bagman is often
not without his charm. He knows, if not courts
and princes, at least hotels and railway companies.
He is on terms of easy familiarity with every ‘boots’
in several counties. He can calculate to a nicety
how long a train is likely to be delayed by a fair
‘somewhere along the line.’ He is
also full of information about local politics.
In Connaught, for instance, an experienced member of
the profession will gauge for you the exact strength
of the existing League in any district. He knows
what publicans may be regarded as ’priest’s
men,’ and who have leanings towards independence.
His knowledge is frequently minute, and he can prophesy
the result of a District Council election by reckoning
up the number of leading men who read the United
Irishman, and weighing them against those who delight
in the pages of the Leader. The men who
can do these things are themselves local. They
reside in their district, and, as a rule, push the
sales and collect the debts of local brewers and flour-merchants.
The representatives of the larger English firms only
make their rounds twice or three times a year, and
are less interesting. They pay the penalty of
being cosmopolitan, and tend to become superficial
in their judgment of men and things.
Hyacinth, like most members of the
public, was ignorant of the greatness and interest
of his new profession. He entered upon it with
some misgiving, and viewed his trunk of sample blankets
and shawls with disgust. Even a new overcoat,
though warm and weatherproof, afforded him little
joy, being itself a sample of Mr. Quinn’s frieze.
One thought alone cheered him, and even generated
a little enthusiasm for his work. It occurred
to him that in selling the produce of the Ballymoy
Mill he was advancing the industrial revival of Ireland.
He knew that other people, quite heroic figures, were
working for the same end. A Government Board
found joyous scope for the energies of its officials
in giving advice to people who wanted to cure fish
or make lace. It earned the blessing which is
to rest upon those who are reviled and evil spoken
of, for no one, except literary people, who write for
English magazines, ever had a good word for it.
There were also those their activity took
the form of letters to the newspapers who
desired to utilize the artistic capacity of the Celt,
and to enrich the world with beautiful fabrics and
carpentry. They, too, were workers in the cause
of the revival. Then there were great ladies,
the very cream of the Anglo-Irish aristocracy, who
petted tweeds and stockings, and offered magnificent
prizes to industrious cottagers. They earned quite
large sums of money for their proteges by holding
sales in places like Belfast and Manchester, where
titles can be judiciously cheapened to a wealthy bourgeoisie,
and the wives of ship-builders and cotton-spinners
will spend cheerfully in return for the privilege
of shaking hands with a Countess. A crowd of
minor enthusiasts fostered such industries as sprigging,
and there was one man who believed that the future
prosperity of Ireland might be secured by teaching
people to make dolls. It was altogether a noble
army, and even a commercial traveller might hold his
head high in the world if he counted himself one of
its soldiers. Hitherto results have not been
at all commensurate with the amount of printer’s
ink expended in magazine articles and advertisements.
Yet something has been accomplished. Nunneries
here and there have been induced to accept presents
of knitting-machines, and people have begun to regard
as somehow sacred the words ‘technical education.’
The National Board of Education has also spent a large
sum of money in reviving among its teachers the almost
forgotten art of making paper boats.
Hyacinth very soon discovered that
his patriotic view of this work did not commend itself
to his brother travellers. He found that they
had no feeling but one of contempt for people whom
they regarded as meddling amateurs. Occasionally,
when some convent, under a bustling Mother Superior,
advanced from the region of half-charitable sales at
exhibitions into the competition of the open market,
contempt became dislike, and wishes were expressed
in quite unsuitable language that the good ladies
would mind their own proper business. Until Hyacinth
learnt to conceal his hopes of Ireland’s future
as a manufacturing country he was regarded with suspicion.
No one, of course, objected to his making what use
he could of patriotism as an advertisement, but he
was given to understand that, like other advertisements,
it could not be quoted among the initiated without
a serious breach of good manners. Even as an
advertisement it was not rated highly.
There was an elderly gentleman, stout
and somewhat bibulous, who superintended the consumption
of certain brands of American cigarettes in the province
of Connaught. Hyacinth met him in the exceedingly
dirty Railway Hotel at Knock. Since there were
no other guests, and the evening was wet, the two
were thrown upon each other’s society in the
commercial-room.
‘I don’t think,’
said Mr. Hollywell, in reply to a remark of Hyacinth’s,
’that there’s the least use trying to drag
patriotic sentiment into business. Of course,
since you represent an Irish house woollen
goods, I think you said you’re quite
right to run the fact for all it’s worth.
I don’t in the least blame you. Only I don’t
think you’ll find it pays.’
He sipped his whisky-and-water it
was still early, and he had only arrived at his third
glass and then proceeded to give his personal
experience.
’Now, I work for an American
firm. If there was any force in the patriotic
idea I shouldn’t sell a single cigarette.
My people are in the big tobacco combine. You
must have read the sort of things the newspapers wrote
about us when we started. From any point of view,
British Imperial or Irish National, we should have
been boycotted long ago if patriotism had anything
to do with trade. But look at the facts.
Our chief rivals in this district are two Irish firms.
They advertise in Gaelic, which is a mistake to start
with, because nobody can read it. They get the
newspaper people to write articles recommending a “great
home industry” to public support. They get
local branches of all the different leagues to pass
resolutions pledging their members to smoke only Irish
tobacco. But until quite lately they simply didn’t
have a look in.’
‘Why?’ asked Hyacinth.
‘Were your things cheaper or better?’
‘No,’ said the other,
’I don’t think they were either. You
see, prices are bound to come out pretty even in the
long run, and I should say that, if anything, they
sold a slightly better article. It’s hard
to say exactly why we beat them. When competition
is really keen a lot of little things that you would
hardly notice make all the difference. For one
thing, I get a free hand in the matter of subscribing
to local bazaars and race-meetings. I’ve
often taken as much as a pound’s worth of tickets
for a five-pound note that some priest was raffling
in aid of a new chapel. It’s wonderful
the orders you can get from shopkeepers in that kind
of way. Then, we get our things up better.
Look at that.’
He handed Hyacinth a highly-glazed
packet with a picture of a handsome brown dog on it.
‘Keep it,’ said Mr. Hollywell.
’I give away twenty or thirty of those packets
every week. Now look inside. What have you?
Oh, H.M.S. Majestic. That’s one
of a series of photos of “Britain’s first
line of defence.” Lots of people go on
buying those cigarettes just to get a complete collection
of the photos. We supply an album to keep them
in for one and sixpence. There’s another
of our makes which has pictures of actresses and pretty
women. They are extraordinarily popular.
They’re perfectly all right, of course, from
the moral point of view, but one in every ten is in
tights or sitting with her legs very much crossed,
just to keep up the expectation. It’s very
queer the people who go for those photos. You’d
expect it to be young men, but it isn’t.’
The subject was not particularly interesting
to Hyacinth, but since his companion was evidently
anxious to go on talking, he asked the expected question.
‘Young women,’ said Mr.
Hollywell. ’I found it out quite by accident.
I got a lot of complaints from one particular town
that our cigarettes had no photos with them.
I discovered after a while that a girl in one of the
principal shops had hit on a dodge for getting out
the photos without apparently injuring the packets.
The funny thing was that she never touched the ironclads
or the “Types of the soldiers of all nations,”
which you might have thought would interest her, but
she collared every single actress, and had duplicates
of most of them. And she wasn’t an exception.
Most girls goad their young men to buy these cigarettes
and make collections of the photos. Queer, isn’t
it? I can’t imagine why they do it.’
‘You said just now,’ said
Hyacinth, ’that latterly you hadn’t done
quite so well. Did you run out of actresses and
battleships?’
’No; but one of the Irish firms
took to offering prizes and enclosing coupons.
You collected twenty coupons, and you got a silver-backed
looking-glass girls again, you see or
two thousand coupons, and you got a new bicycle.
It’s an old dodge, of course, but somehow it
always seems to pay. However, all this doesn’t
matter to you. All I wanted was to show you that
there is no use relying on patriotism. The thing
to go in for in any business is attractive novelties,
cheap lines, and, in the country shops, long credit.’
It was not very long before Hyacinth
began to realize the soundness of Mr. Hollywell’s
contempt for patriotism. In the town of Clogher
he found the walls placarded with the advertisements
of an ultra-patriotic draper. ‘Feach Annseo,’
he read, ’The Irish House. Support Home
Manufactures.’ Another placard was even
more vehement in its appeal. ‘Why curse
England,’ it asked, ‘and support her manufactures?’
Try O’Reilly, the one-price man.’
The sentiments were so admirable that Hyacinth followed
the advice and tried O’Reilly.
The shop was crowded when he entered,
for it was market day in Clogher. The Irish country-people,
whose manners otherwise are the best in the world,
have one really objectionable habit. In the street
or in a crowded building they push their way to the
spot they want to reach, without the smallest regard
for the feelings of anyone who happens to be in the
way. Sturdy country-women, carrying baskets which
doubled the passage room they required, hustled Hyacinth
into a corner, and for a time defeated his efforts
to emerge. Getting his case of samples safely
between his legs, he amused himself watching the patriot
shopkeeper and his assistants conducting their business.
It was perfectly obvious that in one respect the announcements
of the attractive placard departed from the truth:
O’Reilly was not a ‘one-price man,’
He charged for every article what he thought his customers
were likely to pay. The result was that every
sale involved prolonged bargaining and heated argument.
In most cases no harm was done. The country-women
were keenly alive to the value of their money, and
evidently enjoyed the process of beating down the
price by halfpennies until the real value of the article
was reached. Then Mr. O’Reilly and his
assistants were accustomed to close the haggle with
a beautiful formula:
‘To you,’ they
said, with confidential smiles and flattering emphasis
on the pronoun ’to you the
price will be one and a penny; but, really, there
will be no profit on the sale.’
Occasionally with timid and inexperienced
customers O’Reilly’s method proved its
value. Hyacinth saw him sell a dress-length of
serge to a young woman with a baby in her arms for
a penny a yard more than he had charged a moment before
for the same material. Another thing which struck
him as he watched was the small amount of actual cash
which was paid across the counter. Most of the
women, even those who seemed quite poor, had accounts
in the shop, and did not shrink from increasing them.
Once or twice a stranger presented some sort of a letter
of introduction, and was at once accommodated with
apparently unlimited credit.
At length there was a lull in the
business, and Hyacinth succeeded in spreading his
goods on a vacant counter, and attracting the attention
of Mr. O’Reilly. He began with shawls.
‘I hope,’ he said, ’that
you will give me a good order for these shawls.’
Mr. O’Reilly fingered them knowingly.
‘Price?’ he said.
Hyacinth mentioned a sum which left
a fair margin of profit for Mr. Quinn. O’Reilly
shook his head and laughed.
‘Can’t do it.’
Hyacinth reduced his price at once as far as possible.
‘No use,’ said Mr. O’Reilly.
Compared with the suave oratory to
which he treated his customers, this extreme economy
of words was striking.
‘See here,’ he said, producing
a bundle of shawls from a shelf beside him. ’I
get these for twenty-five shillings a dozen less from
Thompson and Taylor of Manchester.’
Hyacinth looked at them curiously.
Each bore a prominent label setting forth a name for
the garment in large letters surrounded with wreaths
of shamrocks. ‘The Colleen Bawn,’
he read, ‘Erin’s Own,’ ’The
Kathleen Mavourneen,’ ‘The Cruiskeen Lawn.’
The appropriateness of this last title was not obvious
to the mere Irishman, but the colour of the garment
was green, so perhaps there was a connection of thought
in the maker’s mind between that and ‘Lawn.’
‘Cruiskeen’ he may have taken for the
name of a place.
‘Are these,’ asked Hyacinth,
‘what you advertise as Irish goods?’
Mr. O’Reilly cleared his throat twice before
he replied.
‘They are got up specially for
the Irish market.’ In the interests of
his employer Hyacinth kept his temper, but the effort
was a severe one.
‘These,’ he said, ’are
half cotton. Mine are pure wool. They are
really far better value even if they were double the
price.’
Mr. O’Reilly shrugged his shoulders.
’I don’t say they’re
not, but I should not sell one of yours for every
dozen of the others.’
‘Try,’ said Hyacinth;
’give them a fair chance. Tell the people
that they will last twice as long. Tell them
that they are made in Ireland.’
’That would not be the slightest
use. They would simply laugh in my face.
My customers don’t care a pin where the goods
are made. I have never in my life been asked
for Irish manufacture.’
‘Then, why on earth do you stick
up those advertisements?’ said Hyacinth, pointing
to the ‘Feach Annseo’ which appeared on
a hoarding across the street.
Mr. O’Reilly was perfectly frank and unashamed.
’The other drapery house in
the town is owned by a Scotchman, and of course it
pays more or less to keep on saying that I am Irish.
Besides, I mean to stand for the Urban Council in
March, and those sort of ads. are useful at an election,
even if they are no good for business.’
‘I’ll tell you what I’ll
do,’ said Hyacinth, shirking a discussion on
the morality of advertising: ’I’ll
let you have a dozen shawls at cost price, and take
back what you can’t sell, if you give me your
word to do your best for them.’
Similar discussions followed the display
of serges and blankets. It appeared that
nice-looking goods could be sent over from England
at lower prices. It was vain for Hyacinth to
press the fact that his things were better. Mr.
O’Reilly admitted as much.
’But what am I to do? The
people don’t want what is good. They want
a cheap article which looks well, and they don’t
care a pin whether the thing is made in England, Ireland,
or America. Take my advice,’ he added as
Hyacinth left the shop: ’get your boss to
do inferior lines cheap, cheap and showy.’
So far Mr. Hollywell’s opinions
were entirely justified. The appeal of the patriotic
press to the public and the shopkeepers on behalf of
the industrial revival of Ireland had certainly not
affected the town of Clogher. Hyacinth was bitterly
disappointed; but hope, when it is born of enthusiasm,
dies hard, and he was greatly interested in a speech
which he read one day in the ‘Mayo Telegraph’.
It had been made at a meeting of the League by an
Ardnaree shopkeeper called Dowling. A trade rival the
fact of the rivalry was not emphasized had
advertised in a Scotch paper for a milliner.
Dowling was exceedingly indignant. He quoted
emigration statistics showing the number of girls who
left Mayo every year for the United States. He
pointed out that all of them might be employed at
home, as milliners or otherwise, if only the public
would boycott shops which sold English goods or employed
Scotch milliners. He more than suspected that
the obnoxious advertisement was part of an organized
attempt to effect a new plantation of Connaught ’worse
than Cromwell’s was.’ The fact that
Connaught was the only part of Ireland which Cromwell
did not propose to plant escaped the notice of both
Mr. Dowling and his audience. The speech concluded
with a passionate peroration and a verse, no doubt
declaimed soundingly, of ’The West’s Awake.’
Hyacinth made an expedition to Ardnaree,
and called hopefully on the orator. His reception
was depressing in the extreme. The shop, which
was large and imposing, was stocked with goods which
were obviously English, and Mr. Dowling curtly refused
even to look at the samples of Mr. Quinn’s manufactures.
Hyacinth quoted his own speech to the man, and was
amazed at the cynical indifference with which he ignored
the dilemma.
‘Business is one thing,’
he said, ’and politics is something entirely
different.’
Hyacinth lost his temper completely.
‘I shall write to the papers,’
he said, Vand expose you. I shall have your speech
reprinted, and along with it an account of the way
you conduct your business.’
A mean, hard smile crossed Mr. Dowling’s
mouth before he answered:
‘Perhaps you don’t know
that my wife is the Archbishop’s niece?’
Hyacinth stared at him. For a
minute or two he entirely failed to understand what
Mrs. Dowling’s relationship to a great ecclesiastic
had to do with the question. At last a light
broke on him.
’You mean that an editor wouldn’t
print my letter because he would be afraid of offending
a Roman Catholic Archbishop?’
The expression ‘Roman Catholic’
caught Mr. Dowling’s attention.
‘Are you a Protestant?’
he asked. ’You are a dirty Protestant and
you dare to come here into my own house, and insult
me and trample on my religious convictions. I’m
a Catholic and a member of the League. What do
you mean, you Souper, you Sour-face, by talking
to me about Irish manufactures? Get out of this
house, and go to the hell that’s waiting for
you!’
As Hyacinth turned to go, there flashed
across his mind the recollection of Miss Goold and
her friends who wrote for the Croppy.
‘There’s one paper in
Ireland, anyhow,’ he said, ’which is not
afraid of your wife nor your Archbishop. I’ll
write to the Croppy, and you’ll see if
they won’t publish the facts.’
Mr. Dowling grinned.
‘I don’t care if they
do,’ he said. ’The priests are dead
against the Croppy, and there’s hardly
a man in the town reads it. Go up there now to
Hely’s and try if you can buy a copy. I
tell you it isn’t on sale here at all, and whatever
they publish will do me no harm.’
When Hyacinth returned to the hotel
he found Mr. Holywell seated, with the inevitable
whisky-and-water beside him, in the commercial-room.
‘Well, Mr. Conneally,’
he said, ’and how is patriotism paying you?
Find people ready to buy what’s Irish?’
Hyacinth, boiling over with indignation,
related his experience with Mr. Dowling.
‘What did I tell you?’
said Mr. Hollywell. ’But anyhow you’re
just as well out of a deal with that fellow.
I wouldn’t care to do business with him myself.
I happen to know, and you may take my word for it ’ his
voice sunk to a confidential whisper ’that
he’s very deep in the books of two English firms,
and that he daren’t simply daren’t place
an order with anyone else. They’d have him
in the Bankruptcy Court to-morrow if he did.
I shouldn’t feel easy with Mr. Dowling’s
cheque for an account until I saw how the clerk took
it across the bank counter. You mark my words,
there’ll be a fire in that establishment before
the year’s out.’
The prophecy was fulfilled, as Hyacinth
learnt from the Mayo Telegraphy and Mr. Dowling’s
whole stock of goods was consumed. There were
rumours that a sceptical insurance company made difficulties
about paying the compensation demanded; but the inhabitants
of Ardnaree marked their confidence in the husband
of an Archbishop’s niece by presenting him with
an address of sympathy and a purse containing ten sovereigns.
Most of Hyacinth’s business
was done with small shopkeepers in remote districts.
The country-people who lived out of reach of such centres
of fashion as Ardnaree and Clogher were sufficiently
unsophisticated to prefer things which were really
good. Hats and bonnets were not quite universal
among the women in the mountain districts far back
where they spoke Irish, and Mr. Quinn’s head-kerchiefs
were still in request. Even the younger women
wanted garments which would keep them warm and dry,
and Hyacinth often returned well satisfied from a tour
of the country shops. Sometimes he doubted whether
he ought to trust the people with more than a few
pounds’ worth of goods, but he gradually learnt
that, unlike the patriotic Mr. Dowling, they were
universally honest. He discovered, too, that
these people, with their imperfect English and little
knowledge of the world, were exceedingly shrewd.
They had very little real confidence in oratorical
politicians, and their interest in public affairs
went no further than voting consistently for the man
their priest recommended. But they quickly understood
Hyacinth’s arguments when he told them that
the support of Irish manufactures would help to save
their sons and daughters from the curse of emigration.
‘Faith, sir,’ said a shopkeeper
who kept a few blankets and tweeds among his
flour-sacks and porter-barrels, ’since you were
talking to the boys last month, I couldn’t induce
one of them to take the foreign stuff if I was to
offer him a shilling along with it.’